Safeharbor is a leader in knowledge base and forum SaaS solutions as well as contact center services that help organizations provide superior customer support, while reducing costs. Since 1998, our knowledge engineers and developers have provided the best of both worlds in methodology and technology to provide superior results and develop effective self-help environments.
SmartSupport™ is a knowledge base solution that delivers a range of easy-to-use, fully integrated capabilities that connects people with answers. Easy to implement and cost effective, you can expect an ROI within six months or less with multiple languages, easy WYSIWYG real-time editing, and full access to our world class knowledge management team.
We have been providing knowledge management assistance to Fortune 500 companies for over a decade and work with your teams to help with some or all of the following:
■ Content assessment,
■ Content creation and testing,
■ Analysis and reporting,
■ Knowledge base and contact center alignment, taxonomy and best practices.
Safeharbor also provides contact center and BPO services. We analyze these services against multiple performance benchmarks and continuously seek to improve them at each level. Customers have witnessed significant increases in customer satisfaction and retention levels using our services.
Company Details
- Employees
- 29
- Founded
- -
- Address
- 16400 Southcenter Parkway,
- Phone
- 360-861-8594
- in****@****bor.com
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- safeharbor.com
- HQ
- Tukwila, WA
Safeharbor Knowledge Solutions Questions
Safeharbor Knowledge Solutions's helpline number is 360-861-8594
Safeharbor Knowledge Solutions's website is safeharbor.com
Safeharbor Knowledge Solutions's LinkedIn profile is https://www.linkedin.com/company/safeharbor-knowledge-solutions
Safeharbor Knowledge Solutions has
29 employees.
View email and phone details for 29
employees at Safeharbor Knowledge Solutions.
Safeharbor Knowledge Solutions's industry is
IT Services and IT Consulting
Safeharbor Knowledge Solutions's top competitors are
Influere.io,
Benchmarkplus Management,
Puget Collision,
Wefi®,
Optimine Software, Inc.,
Inetcam,
Compaas,
Comqi Inc.,
Skytree® – The Machine Learning Company®,
Apollo.
Safeharbor Knowledge Solutions's support email address is info@safeharbor.com
Safeharbor Knowledge Solutions's categories are IT Services and IT Consulting
Safeharbor Knowledge Solutions's founding year is 1998
