We have been developing and delivering reliable and flexible carrier grade voice platforms to carrier networks for over 20 years. All of our platforms are designed to interwork with industry standard RFC’s and they are highly robust.
Every platform we sell comes offered with a 24 hour support contract backed by an industry standard SLA, and unlike most of our competitors, we don’t put our customers into a multi layered support process where they have to talk to call centre staff who follow a script before getting through to someone who can actually triage the problem; ALL of our support staff are also our engineers. In the event of an issue, it is highly likely that the engineer answering your query will be one of the team who built the platform you are enquiring about. This makes our fault resolution and customer satisfaction second to none.
We specialise in deploying our own SIP Gateways and overlaying a suite of voice services onto them as required. While we have service creation environments and ready-made applications available through our modular voice portal, we are also happy to develop bespoke applications as needed to enable our clients to differentiate their B2B offering and to provide exactly what their clients may need or be asking for.
Our core platforms are:
SIP Switch, which can be deployed as:
Class 4 softswitch
Class 4/5 Hybrid
SIP IVR
Redirect Server
Voice Recorder
ShoutVIP platform, enabling control of voice applications such as:
Core Framework
A comprehensive GUI providing trunk/endpoint provisioning, platform monitoring/management, CDR Management, Routing Engine & much more
Web Enabled Routing
A powerful number management system with network and customer UI’s.
Multiple failover options
Time of Day routing
% based routing
Teams Operator Connect provisioning
IVR Service creation
Simplified drag & drop interface designed to be used by business customers
Call statistics
sales@shout-telecoms.com
Company Details
- Employees
- 9
- Founded
- -
- Address
- 25 Picton House, Hussar Court,united Kingdom
- Phone
- +44-23-9224-8530
- in****@****oms.com
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- shout-telecoms.com
- Keywords
- IVR, Telecoms, Telecommunications, Telsis, Nokia, Software Development, Application Server, Outsourcing, Statistics, Bespoke, SIP, Gateway, CDR, Mediation, Call Record, Call Record, Fraud Detection, Media Server, Class 4, Class 5, Fax to Email, Conferencing, SCP, Teams, Operator Connect, Voice, Redirect, Support, Soft Switch, SIP IVR.
- HQ
- Waterlooville, Hampshire
Shout Telecoms Questions
Shout Telecoms's helpline number is +44-23-9224-8530
Shout Telecoms's website is shout-telecoms.com
Shout Telecoms's LinkedIn profile is https://uk.linkedin.com/company/shout-telecoms
Shout Telecoms has
9 employees.
View email and phone details for 9
employees at Shout Telecoms.
Shout Telecoms's industry is
Telecommunications
Shout Telecoms's top competitors are
Agronizer,
Urvo - Call Answering Service ☎,
Fusion Mobile Communications,
Transportation Sales & Services Llc,
The Virtual Call Centre Network,
Apalo,
One Journey,
Angel Call Handling,
Star Virtual Office,
The Virtual Business Centre.
Shout Telecoms's support email address is info@shout-telecoms.com
Shout Telecoms's categories are Telecommunications
Shout Telecoms's founding year is 2001
