SmartStory

Improve Health Outcomes and Increase Member Experience Engage your health plan members at the right time, on mobile, with the right content. SmartStory designs, configures and deploys member communication experiences. Personalized SmartPages are built dynamically with rich media delivering information to audiences when they need it, the way they want it. We collaborate with our clients to identify trigger events to engage members via our omni-channel communications platform via voice, email, SMS, secure messaging and/or video chat on any device. The HITRUST certified platform, drives rich content (i.e. videos, images, text and documents) delivered from your own approved library. Assessments delivered via a SmartPage can collect relevant data from your populations and report the results with ease. Our tools can replace antiquated paper forms, so members receive information to educate, support and drive them to specific actions and outcomes that align with your business goals. Whether you are looking to influence adherence trends for a population or drive them to utilize specific healthcare services, such as important health screenings, SmartStory can help.