SBA WOSB & WBENC certified.
Trusted, quality-driven leader with 25+ years of experience supporting Fortune 500s, start-ups, and Government Consulting companies of varying sizes. Proven track record of success in program and project management, strategic planning, sales and retention performance management, and process improvement. Known for partnering at all levels to deliver timely, profitable, and innovative sales and service solutions that mitigate risk. Expertise in balancing company goals to deliver operational excellence, optimize resources, foster cross-functional collaboration, and create scalable solutions. Served as an individual contributor, mentored, and directly managed employees, contractors and vendors for over 1000 people. I have taken what I love from an amazing career in the Operations field and shifted gears to help others become more efficient, remove bottlenecks and create repeatable processes for scale.
Key areas of focus :
o needs assessment and pipeline development
o individual program and project management
o strategy advisement for implementing organizational changes and improving processes to enhance efficiency and effectiveness
o optimizing call center operations, managing vendor relationships, and streamlining supply chain processes to improve customer service and cost-efficiency
o delivers customer journey success strategies, that improve customer experience, engagement and satisfaction
o creates go-to-market strategies, increasing enrollment in programs or services, and support sales efforts to drive revenue
NAICS Codes :
541611 (Primary): Administrative Management & General Management Consulting Services
541612 : Human Resources Consulting Services
541613 : Marketing Consulting Services
541618 : Other Management Consulting Services
561110 : Office Administrative Services
611430 : Professional & Management Development Training
611710 : Educational Support Services
Company Details
- Employees
- 3
- Founded
- -
- Address
- 6400 Baltimore National Pike, Catonsville,maryland 21228,united States
- Industry
- Operations Consulting
- NAICS
-
Process, Physical Distribution, and Logistics Consulting Services
- Keywords
- ed tech, government contracting, process improvement, change management, revenue operations, best practices, salesforce, culture, call center, vendor management, supply chain, operating models, project management, program management, world-class service, hyper-growth, life-cycle management, cross-functional, stakeholder, business case.
- HQ
- Catonsville, Maryland
Steer Operational Solutions, Llc Questions
Steer Operational Solutions, Llc's website is https://steeroperationalsolutions.com/
Steer Operational Solutions, Llc's LinkedIn profile is https://www.linkedin.com/company/steer-operational-solutions-llc
Steer Operational Solutions, Llc has
3 employees.
View email and phone details for 3
employees at Steer Operational Solutions, Llc.
Steer Operational Solutions, Llc's industry is
Operations Consulting
Steer Operational Solutions, Llc's top competitors are
Clark And Anderson, P.a.,
Ever-Evolving Consulting,
Durant Bailey Group, Llc,
Tight & Right Hair Revolution,
Expertribe,
Greater Catonsville Chamber Of Commerce,
Wildberry Farm + Market,
Orangeslices Ai,
Capoeira Social Project,
Gb4 Group Llc.
Steer Operational Solutions, Llc's categories are Operations Consulting
Steer Operational Solutions, Llc's founding year is 2022
