T4 Associates

Since 2006, we have offered unique customer insights essential for our clients to make informed business decisions—and we deliver. (Our own Net Promoter Score is 86%, and nearly 90% of our clients conduct a repeat engagement.) Whether you intend to improve your customer experience, discover the next-generation new product, better understand your brand’s awareness our research will reveal what needs to be addressed. Focus areas include: Brand Awareness / Brand Perceptions Customer Loyalty Research / Pulse Surveys NPS Measurement Win / Loss Research Competitor Intelligence New Product Ideation Research Concept Testing / Prototype Refinement We offer a full range of research methodologies for both quantitative and qualitative studies and have capabilities best suited for either B2B or B2C engagements. Capabilities include online surveys, telephone interviews, online video interviews, focus groups, ethnography, advisory boards. In short, we capture more than just ratings. We uncover comprehensive customer insights that enable you to implement actionable improvements. Learn more at T4Associates.com