Provides consulting, coaching and fractional executive leadership to technology, eCommerce, professional services, VC and PE firms on:
- Customer operational technology evaluation, implementation, optimization and re-platforming (Professional Services Automation PSA | Customer Insights | Self Service)
- Service innovation (ideation, white space analysis, methodology, packaging, pricing, go to market)
- Organization transformation (functions, skills, offshore, partnerships)
- Post acquisition integration
- Attracting and developing a diverse and inclusive pool of talent
- Building out partner enablement programs
- Establishing and improving customer operation functions (customer success, professional services, managed services, support)
- Integrated customer ops systems in place for scale and improved forecast predictability
- Improving the customer experience
Company Details
- Employees
- 2
- Address
- Dallas, Texas 75214, Us
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Keywords
- professional services, professional services automation, customer success, support, customer service, customer experience, product management, customer operations, customer journey, acquisition integration, leadership development, mentoring, coaching, change management, scale, process optimization, forecasting, customer feedback loop, time to value, strategic planning, automation, customer experience analytics, sentiment analysis, self service, health scores, digital transformation, org design, service innovation, go to market, packaging and promotion, partner program development.
- HQ
- Dallas, Texas
The Cx Ops Lab Questions
The Cx Ops Lab's LinkedIn profile is https://www.linkedin.com/company/the-cx-ops-lab
The Cx Ops Lab has
2 employees.
View email and phone details for 2
employees at The Cx Ops Lab.
The Cx Ops Lab's industry is
Business Consulting and Services
The Cx Ops Lab's top competitors are
Kaieteur Coaching,
Lucky Skunk Productions,
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The Ceo Kid,
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Precision Events, Llc,
90 Day Habits,
Sandalwood Securities (New Jersey),
Career Agility System.
The Cx Ops Lab's categories are Business Consulting and Services
