The Rail Ombudsman is an independent, not-for-profit organisation. We offer a free, expert service to help sort out unresolved customer complaints about service providers within the rail industry.
Our vision is to inspire customer confidence and to deliver our service fairly to ensure the right outcome in every case. We also support the rail industry to raise standards.
Following the Government’s manifesto pledge in May 2017 to “introduce a passenger ombudsman to stand up for the interests of rail users suffering a poor deal” the Rail Ombudsman was established in November 2018 to provide the UK’s first rail ombudsman service. We provide alternative dispute resolution services to raise standards and improve customer service across the rail industry.
Company Details
- Employees
- 6
- Founded
- -
- Address
- Premier House, First Floor, 1 - 5 Argyle Way, Stevenage,sg1 2ad,united Kingdom
- Industry
- Alternative Dispute Resolution
- Website
- http://www.railombudsman.org
- Keywords
- to help sort out unresolved customer complaints about service providers within the rail industry..
- HQ
- Stevenage
- Competitors
- The Furniture & Home Improvement Ombudsman, Dispute Resolution Ombudsman, Local Government and Social Care Ombudsman, The Motor Ombudsman, Housing Ombudsman, Ombudsman Association, Parliamentary and Health Service Ombudsman, The Independent Football Ombudsman, The Property Ombudsman, New Homes Ombudsman Service (NHOS).
The Rail Ombudsman Questions
The Rail Ombudsman's website is http://www.railombudsman.org
The Rail Ombudsman's LinkedIn profile is https://uk.linkedin.com/company/the-rail-ombudsman
The Rail Ombudsman has
6 employees.
View email and phone details for 6
employees at The Rail Ombudsman.
The Rail Ombudsman's industry is
Alternative Dispute Resolution
The Rail Ombudsman's top competitors are
The Furniture & Home Improvement Ombudsman,
Dispute Resolution Ombudsman,
Local Government And Social Care Ombudsman,
The Motor Ombudsman,
Housing Ombudsman,
Ombudsman Association,
Parliamentary And Health Service Ombudsman,
The Independent Football Ombudsman,
The Property Ombudsman,
New Homes Ombudsman Service (Nhos).
The Rail Ombudsman's categories are Alternative Dispute Resolution
The Rail Ombudsman's founding year is 2018
