Tripty App

we help companies engage their customers and improve their experience over the different digital channels such as voice, email, chat and social media. We support them in setting their strategy, building their customer service center, offering the right technology and tools, and operating these contact centers. Moreover, through our in-house contact center, we offer different types of call center services starting from renting agent seat to building the complete customer service unit in a BOT model. Our Customer Experience Solutions include: - Omni-channel contact center & Workflow: Altitude UCI. - J-Cloud Platform (Voice Bucket, Chatbots, Messaging GW & Per Call service). - Social Media Management: Clarabridge CX Social. - Call Center Operation: Agent Outsourcing, In Sourcing, BOT. - Work Force Optimization: Data Voice Quality Assurance & Voice Recording, TeleOpti WFM.