Velocity, A Managed Solutions Company

Founded in 2005, Velocity is a technology managed solutions provider for voice, data, wi-fi, POTS IN A BOX®, Free-to-Guest TV and the Global Expense Management (GEM) platform, among others, supported by a proprietary network backbone across 21 fully redundant fiber data centers for multi-location enterprises across multiple industries. With its nationwide network of 5,500 certified field technicians, project managers and software developers, over 500 employees and 450+ carrier agreements, Velocity is a single-source partner dedicated to providing comprehensive support with its 24/7/365 U.S. based technical support complemented by supply chain and logistics services inventory & warehousing, repair depot, as well as digital signage and DOOH media solutions. Velocity delivers an unparalleled scope of services for its clients. As a CLEC licensed to operate in all 50 states, Velocity monitors telecom and technology environments continuously, enabling faster responsiveness and reducing downtime. For more information, please visit www.velocitymsc.com. FOR CUSTOMERS OF VELOCITY IN PUERTO RICO, WE NOTE: PURSUANT TO LAW NO. 22-2023, VELOCITY, A MANAGED SERVICES COMPANY, INC. IS ADVISING YOU OF YOUR RIGHTS TO OBJECT TO INVOICES AND THE CONTENTS OF INVOICES ISSUED BY VELOCITY IN ACCORDANCE WITH THE REGULATIONS PROMULGATED BY THE TELECOMMUNICATIONS BUREAU. CONTACT INFORMATION FOR THE TELECOMMUNICATIONS BUREAU (THE “ICPO”) IS LISTED BELOW: ICPO Telephone Number: 787.523.6962 Facsimile Number: 787.523.6961 Hours of Operation: Monday through Friday, 8:30 a.m. to 5:00 p.m. Mailing Address: 500 Avenue Roberto H. Todd, San Juan, PR 00907-3941 Physical Address: 268 Avenue Muñoz Rivera, Suite 702, Building World Plaza, San Juan, PR 00918-1925 Website /Cyber Portal: https://oipc.pr.gov Email: info@oipc.pr.gov