VesuvITas is a Contact Center Solutions and Consulting company focused on your customer’s experience. VesuvITas is known for its Five Pillars:
1. Contact Center
2. Customer Experience
3. Security (PCI, Cyber, HIPAA, HITRUST, FEDRAMP…)
4. Analytics (Speech, Text, AI, ML, BI)
5. Cloud Migration
At VesuvITas we know that it can be challenging to navigate what capabilities truly add business value and which vendors are positioned to best satisfy your needs. We listen to help uncover your business requirements and to challenge the status quo. We will lead you into an understanding of what your customers are looking for in today’s competitive customer-centric landscape and make the right decisions based on your requirements and customer need. We will help you to design a comprehensive solution looking at the entire technology stack that touches your contact center and customer experience technologies. We deliver optimized customer experiences. How does your CX rating compare across all industries?
Technology alone will never solve a corporate customer services concern. There must be a fusion of people, process, and technology working together in concert for contact centers to operate optimally and for improvements realized in your customer’s experience. Brand loyalty and customer experience technologies are required differentiators and must be implemented with an eye toward security.
With nearly 30 years of experience within the industry we focus on tailoring a solution for your business enterprise as unique as your business. We are known for being vendor neutral, cloud migration experts, and doing all with integrity.
We are consultants to consultants providing expert contact center expertise when consulting firms have experience gaps. We also partner with law firms for Contact Center technology patents review and provide expert witness testimony.
At VesuvITas, we listen, lead, and design optimized customer experiences ™
info@vesuvitas.com or 954-361-3157
Company Details
- Employees
- 14
- Founded
- -
- Address
- 3850 S University Dr, Fort Lauderdale,florida,united States
- Phone
- +1-954-880-3490
- in****@****tas.com
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- vesuvitas.com
- Keywords
- Contact Center Solutions, Telecommunications services, Contact Center optimizations, Process Analysis and Improvement, Cost Reduction, Contact Center Platform Selection, WFO, IVR, Reporting Integration, Call Recording, Screen Recording, WEM, Machine Learning, Artificial Intelligence, CCaaS, UCaaS, Microsoft Teams, Five9, NiceInContact, Serenova, TalkDesk, RingCentral, Fuze, Cisco, Avaya, Business Intelligence, Customer Experience.
- HQ
- Fort Lauderdale, Florida
Vesuvitas Questions
Vesuvitas's helpline number is +1-954-880-3490
Vesuvitas's website is vesuvitas.com
Vesuvitas's LinkedIn profile is https://www.linkedin.com/company/vesuvitas
Vesuvitas has
14 employees.
View email and phone details for 14
employees at Vesuvitas.
Vesuvitas's industry is
IT Services and IT Consulting
Vesuvitas's top competitors are
Forged Advisors,
Ruby Bird Design,
Velocity Tech Solutions,
Deanna Cook,
Credivision,
Broadmax Networks,
Bwg Global,
Teleios Technologies Llc,
Nitro Group,
Unisol Technologies, Inc..
Vesuvitas's support email address is info@vesuvitas.com
Vesuvitas's categories are IT Services and IT Consulting
Vesuvitas's founding year is 2015
