Stephen Mitchell Email and Phone Number
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Proven Leader with experience in technology (15+ years), team and divisional leadership (10+ years), enterprise software (10+ years), and operations (7+ years) all selling a diverse range of solutions through direct and indirect channels with annual sales targets up to $250M. Focused on deliver results beyond 100%, this results-oriented sales leader builds loyal, high-performance sales teams who are well-rounded and customer-focused. This leader offers a unique portfolio of qualifications across a broad range of disciplines with particular emphasis in consultative selling, individual growth and coaching, new market penetration, operational improvements, organizational and partner collaboration, and program start-ups with a vision to leverage big data, long-term planning, and outstanding leadership abilities in the digital transformation of sales organizations. Known by colleagues, employees, and clients for a focused, clear, and data-driven style of leadership centered around personalized field-based coaching and mentoring of frontline managers and clear communication with executives on sales process, success planning, customer-facing engagements, and value-based sales methodologies to increase win-rates, motivate teams, and revenue. Passionate about developing long-term relationships that deliver tangible value and positive outcomes.
Vesuvitas
View- Website:
- vesuvitas.com
- Employees:
- 14
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Vp Digital Transformation And OperationsVesuvitasWesterville, Oh, Us
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Digital Transformation DirectorVesuvitas Dec 2020 - PresentMiami-Fort Lauderdale AreaVesuvITas is a Contact Center Selection, Solutions and Consulting company focused on Customer Experience. We listen to help uncover business requirements, understand what customers are looking for in today’s competitive landscape and select the right technologies based on your requirements and customer needs. Key achievements:Project manage up to 4 large, enterprise projects at one time with multiple teams for billion-dollar companies in the financial and medical verticalsPresent weekly Executive Briefings to key stakeholders outlining progress of projects and key milestonesManage vendor relationships to provide solution to meet business requirements Produce highly accurate ROI and TCO analysis for project planning to ensure financial success
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PresidentThe Chrysalis Group, Llc 2019 - PresentMiami/Fort Lauderdale AreaThe Chrysalis Group, LLC specializes in digital transforming clients from their current state of doing business to the desired state of unified networks and systems, consultative selling and a progressive coaching process while protecting customer experience and increasing revenues and profits. Starting with a business evaluation, we examine how clients currently conducts business. Then, formulating a long-term roadmap transforming the business placing them in a position to dominate their competitive space. -
Special Project ManagerWesco Distribution 2017 - 2019Miami/Fort Lauderdale AreaCreated a long-term (36 month) plan to digital transform the sales structure (moving from service to consultative selling) for all 422 branches. Worked with Executive Sponsor to transform a regional inside sales team into a centralized sales and customer service team. This team serviced twice the SMB accounts with reduced workforce in a successful “Proof of Concept” used to create a corporate plan to digitally transform the entire footprint. Key achievements: • Identified strategic and organizational gaps through evaluation and assessment of a team of 12 agents. • Gained alignment and implemented new structure and processes to refine sales and service processes increasing efficiencies in the “Proof of Concept” project. • Aligned with key stakeholders and quickly integrated within the corporate Telecom team to introduce new technologies, increase team acumen and convert 3 of the largest corporate sites over a unified communication platform including contact center, queuing for voice calls, emails and web chat sessions, call recording, screen capture and scorecard for agent training. • Designed a 36-month schedule, pricing, and plan, then presented this comprehensive proposal to CIO and other key executives and stakeholders. -
Senior Program ManagerAvaya 2010 - 2016Miami/Fort Lauderdale AreaDevelop teams to facilitate process, grow channel partners and increase revenue.Key achievements:• Expanded responsibilities with promotion to Senior Program Leader, overseeing 3 Managers with 46 Agents cover all the Americas (from Canada to Brazil).• Managed multiple teams including pilot for Service team.• Appointed Hiring Manager for Insides Sales for 2014 and 2015 Sales plan.• Achieved 129% of quota first quarter performance as Manager.• Promoted to Inside Sales Manager overseeing team of Account Managers. • Appointed to the “Employee Impact Group” for division.• Winner of the “Grow For It” award and the “Above and Beyond” award.• Appointed as a “Subject Matter Expert” for Services.• Created process and training program to train all teams. -
Account ExecutiveAt&T 2008 - 2010Columbus, Ohio AreaHired to build customer relationships, maintain customer base and grow revenue.Key achievements:• Produced Positive growth in first Columbus assignment.• Transferred to Dayton Market within first year due to exceptional performance.• Managed the largest number of accounts in Dayton out of all Account Executives.• Ended Dayton Market 100% closed on time.• Record of zero claim adjustments and 100% customer satisfaction rating. -
Sales ManagerRocksolidcolo 2006 - 2008Miami/Fort Lauderdale AreaHired to find new avenues of Sales leads, develop new markets and create structure for new Salesforce.Key achievements:• Lead Sales team to increased revenue and expansion of Data Centers and customer base.• Opened New York, NY, Atlanta, GA and Mclean, VA Markets within the first year.• Added over 50 net new customers to base.• Achieved over 100% of Sales goals in first year.• Created partnerships with two lead generating companies to supply constant stream of new sales.
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Account ExecutiveVerizon 2003 - 2006Miami/Fort Lauderdale AreaHired to build customer relationships and increase revenue within corporate infrastructure.Key achievements:• Achieved over 100% of goal including selling division’s largest single revenue item.• Received President’s award for first place ranking within division after one year.• Record of zero claim adjustments and 100% customer satisfaction rating. -
Director Of Sales And MarketingBuckeye Printing And Mailing Services, Inc. 2000 - 2003Columbus, Ohio AreaHired to develop a sales plan focused on increasing revenues and expanding client base.• Exceeded incremental revenue increase goals within 12 months by 25%. • Developed relationships with designers and list brokers, and new customers.• Established additional services and profit centers.
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PresidentSuccess Magazine/The Executive Gallery 1995 - 2000Columbus, Ohio AreaHired and rapidly promoted by company specializing in business and organization, focused responsibility on P&L • Enhanced marketing effectiveness by shifting focus to profitable, proprietary products.• Increased response rates 103% by creating and implementing effective marketing plan.• Triggered 42% increase in response rate with aggressive marketing campaign with same-day shipping offer. • Achieved profitability with limited cash flow and reduction in financial constraints within first 6 months of taking on P&L responsibility.
Stephen Mitchell Skills
Stephen Mitchell Education Details
Frequently Asked Questions about Stephen Mitchell
What company does Stephen Mitchell work for?
Stephen Mitchell works for Vesuvitas
What is Stephen Mitchell's role at the current company?
Stephen Mitchell's current role is VP Digital Transformation and Operations.
What is Stephen Mitchell's email address?
Stephen Mitchell's email address is sa****@****mac.com
What is Stephen Mitchell's direct phone number?
Stephen Mitchell's direct phone number is +161428*****
What schools did Stephen Mitchell attend?
Stephen Mitchell attended The Ohio State University.
What skills is Stephen Mitchell known for?
Stephen Mitchell has skills like Solution Selling, Salesforce.com, Unified Communications, Direct Sales, Managed Services, Call Centers, Account Management, Telecommunications, Sales Process, Sales Management, Telephony, Sales Operations.
Who are Stephen Mitchell's colleagues?
Stephen Mitchell's colleagues are Manda Hollis, Arthur Ficiale, Eva Ficiale, Jc Mcfarlane, Max Safier, Aixa Ednidia A., Luz Angel.
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Stephen Mitchell
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Stephen Mitchell
Cleveland, Oh
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