Leading companies know that positive consumer interactions translate into stronger brand loyalty. At Waypoint Resource Group, our contact center teams engage consumers in a caring, informative way that protects the customer/brand relationship while driving increased receivables.
How we make a difference:
• A diverse, responsive team: At Waypoint, we promote diversity, equality, and belonging among our Waypoint team members, our partners, our customers, and our community. Our team is always ready to solve the complex challenges that our industry faces today, tomorrow, and in the future.
• Better solutions delivered with soft skills: Waypoint’s AR solutions are tailored to address each specific stage (current, late, or in need of recovery) with proven strategies and experienced customer relationship resources.
• Fast recovery while protecting your brand: Waypoint uses multiple proven communications channels (self-service portals, web chat, web forms, email, and phone) to increase the frequency of ‘right contact.’
• Technology quickly scaled to your needs: Business and regulatory changes periodically drive shifts in AR management programs. Using industry-leading technology platforms, Waypoint delivers program flexibility to meet current and future demands.
• Long-term partnership: Waypoint brings a partnership approach to all aspects of our client relationship, with tools and services derived from the client perspective. We provide and encourage access to real-time dashboards and the same program data so discussions and decisions can be based on continuity of program information and requirements.
Waypoint is a growing part of the Complete family of companies. With offices in Charlotte, NC, Jacksonville, FL and Taylorsville, UT our skilled agents leverage their experience and our advanced tools to deliver great results. Visit Waypoint.com to learn more about our ARM strategies for the healthcare, automotive, utility, and telecom industries.
Company Details
- Employees
- 15
- Founded
- -
- Address
- 8625 Crown Crescent Court,
- Phone
- 866 447-4163
- cu****@****int.com
- Industry
- Financial Services
- NAICS
-
Finance and InsuranceMonetary Authorities-Central Bank
- Website
- http://www.waypoint.com
- Keywords
- AR Contact Center, Late Payment Solutions, Recovery Account Solutions, Specialty Services, Revenue Cycle Management, Data Security – FISMA Compliant, Government Services.
- HQ
- Charlotte, NC
Waypoint Resource Group Questions
Waypoint Resource Group's helpline number is 866 447-4163
Waypoint Resource Group's website is http://www.waypoint.com
Waypoint Resource Group's LinkedIn profile is https://www.linkedin.com/company/waypoint-resource-group
Waypoint Resource Group has
15 employees.
View email and phone details for 15
employees at Waypoint Resource Group.
Waypoint Resource Group's industry is
Financial Services
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Waypoint Resource Group's support email address is customercare@waypoint.com
Waypoint Resource Group's categories are Financial Services
Waypoint Resource Group's founding year is 2015
