WFM Labs is a group of current and former Call Center and Workforce Management leaders determined to dramatically and rapidly improve the customer service experience for customers and employees by developing and sharing disruptive customer service solutions.
The delivery of customer service today is broken because it relies on outdated technologies and management practices that have failed to keep pace with the seismic changes that have taken place in the ordering, delivery, and support of products and services over the past two decades. WFM Labs will rewrite the playbook for delivering customer service using powerful AI and Automation technologies to enable people to deliver customer service experiences that will immediately benefit customers, customer service workers, and shareholders.
Membership in the WFM Labs team is free to qualified customer service leaders; for more information or to join the community, visit WFMLabs.org
Company Details
- Employees
- 7
- Founded
- -
- Address
- Atlanta, Ga 30339, Us
- Industry
- Professional Organizations
- NAICS
-
Professional Organizations
- Website
- https://wfmlabs.org/
- HQ
- Atlanta, GA
- Competitors
- weWFM Podcast, THE SOCIETY OF WORKFORCE PLANNING PROFESSIONALS, LLC, Real Numbers, WFM eLearning, GWFM I Chartered Institute of Global Workforce Management, USA,Canada,APAC, EMEA, LATAM, ANZ, 2:Three Consulting, WFM Jobs - a WFM eLearning intiative, Kyōdō Solutions, The Workforce Planning Institute, Intradiem.
Wfm Labs Questions
Wfm Labs's website is https://wfmlabs.org/
Wfm Labs's LinkedIn profile is https://www.linkedin.com/company/wfmlabs
Wfm Labs has
7 employees.
View email and phone details for 7
employees at Wfm Labs.
Wfm Labs's industry is
Professional Organizations
Wfm Labs's top competitors are
Wewfm Podcast,
The Society Of Workforce Planning Professionals, Llc,
Real Numbers,
Wfm Elearning,
Gwfm I Chartered Institute Of Global Workforce Management, Usa,canada,apac, Emea, Latam, Anz,
2:three Consulting,
Wfm Jobs - A Wfm Elearning Intiative,
Kyōdō Solutions,
The Workforce Planning Institute,
Intradiem.
Wfm Labs's categories are Professional Organizations
Wfm Labs's founding year is 2023
