New!!! Whenwhyhow listed as a Gartner Cool Vendor in CRM Customer Service & Support https://www.whenwhyhow.tech/Post_20200615.html
Whenwhyhow provides a Customer Mindset Analytics platform to understand better the enterprise customer or end-users and provide personalization tips, mainly for Chatbot emerging enterprise-customer channel. Whenwhyhow transforms customer behaviour knowledge into #DigitalEmpathy easy to use and integrate with whatever digital channels (conversational or not)
Our customer data platform (CDP) uses a myriad of data sources are combined with enterprise self-defined (using a web-based tool) data models and standardized APIs to feed the data.
The idea is to focus in the of "non-sensitive" data to offer a solution to improve interactions with the customer care. A hand-tailored product for big brands needing to be careful with the data management and leaving the direct API use of the messaging client to the client to ensure conversational privacy.
Company Details
- Founded
- -
- Address
- C/ Acanto 22, 13th Floor,office 1,spain
- Phone
- +34-914219805
- he****@****ow.tech
- Industry
- Information Technology & Services
- Website
- whenwhyhow.tech
- Keywords
- big data, user experience, RCS, customer care, analytics, customer intelligence, Business intelligence, digital empathy, CRM, customer data platform, CX.
- HQ
- Madrid, Madrid
Whenwhyhow Questions
Whenwhyhow's helpline number is +34-914219805
Whenwhyhow's website is whenwhyhow.tech
Whenwhyhow's LinkedIn profile is https://es.linkedin.com/company/whenwhyhow
Whenwhyhow's industry is
Information Technology & Services
Whenwhyhow's top competitors are
Jsight,
Clear Contracts,
System Ai,
Nexabloom,
Linkeme-Show,
Flowdesk,
Miguelbustos.net,
Keethings,
Resulto Consultoría,
Addmin.
Whenwhyhow's support email address is hello@whenwhyhow.tech
Whenwhyhow's categories are Information Technology & Services
Whenwhyhow's founding year is 2018
