Xtendo Group | BPO Company Profile, Contacts & Intelligence

Xtendo Group | BPO Overview

Xtendo Group is an international BPO/Contact Center & Generative AI company with 22 years of proven success. It is made up of more than 1,300 professionals and experts with global experience, providing solutions for customer success and business operations. Xtendo works for leading corporations such as PedidosYa/ Delivery Hero, Microsoft Corp, Interbank, Grupo Falabella, and Grupo Claro, among others, and for SMEs that aspire to lead their industries. We have broad experience in USA, Europe, Canada and Latin America countries, providing human talent and generative AI for customer success. Always with the mission of helping organizations to ACQUIRE, SATISFY AND RETAIN clients, maximizing the business life cycle and return on investment. WHY XTENDO? INCREASE NPS & SALES WITH OUR HIGH PERFORMANCE TEAMS +22 years of experience solving the commercial challenges of leading corporations and SMEs worldwide, have allowed us to develop human teams that achieve the best KPIs in the industry. Confirm it by accessing the success story with Microsoft. (https://xtendo.biz/en/about-xtendo/microsoft/) BEAT ANY COST PROPOSAL WITH US AND IMPROVE YOUR RETURN ON INVESTMENT Our solutions reduce your costs by more than 50% immediately, while doubling agent productivity by more than 100% and increasing NPS by 50%. Confirm it by accessing the case study with PedidosYa. (https://xtendo.biz/en/about-xtendo/pedidos-ya/) GAIN TIME TO MARKET AND MANAGE PEAKS WITH OUR HIGH FLEXIBILITY ALL SHORE SCHEMES Implement with us flexible, fast and effective responses to your sales, marketing and customer and channel experience needs. And get training and activation times for new CX Agent teams in less than 3 days. Confirm it by accessing the success story with Tottus Supermarkets. (https://xtendo.biz/en/about-xtendo/supermercados-tottus/)

Headquarters

Br

Website

xtendo.biz

Industry

Outsourcing/offshoring

Founded

2002

Xtendo Group | BPO Contact Intelligence

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Xtendo Group | BPO Workforce Composition

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Xtendo Group | BPO Technology & Talent

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