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Grypp transforms contact center conversations through visual engagement technology - helping teams Unite through Sight.
By enabling agents to see the conversation through live video, co-browsing, real-time document handling, and media sharing, Grypp helps teams resolve issues faster, cut AHT by 33% and double FCR - delivering personalized customer experiences… as if they were standing right there with the customer!
Deployed in days with 100% agent adoption in just one week, Grypp helps your team see, solve, and sell in real time - enhancing CSAT by 24%, reducing errors, and driving efficiency - delivering measurable business impact! This lowers operational costs while unlocking up to 20% higher conversion rates through smarter upselling and cross-selling.
Grypp’s visually immersive technology goes beyond traditional support, enabling agents to:
• Visually guide customers through complex processes
• Share files and walk through live contracts with e-signatures
• Offer guided product selection with assisted basket builds
• Complete transactions with in-the-moment integrated payments
Unite through Sight. Resolve faster. Convert more. Create exceptional experiences.
Company Details
- Employees
- 10
- Founded
- -
- Address
- Global, Gb
- Industry
- Software Development
- Website
- gryppcorp.com
- Keywords
- Visual Engagement & Collaboration, Document & Transaction Management, Customer Experience & Efficiency, Customer Service & Support, Customer Engagement, Digital Signatures, eSignatures, Co-Browsing, Video Chat, Product Visualization, KYC, Financial Services, Banking, Telecommunication, Retail & eCommerce, Healthcare & Medical, Travel & Hospitality, Utilities & Energy, SaaS & Technology, API, eForms, Insurance, Contact Center Digital Transformation.
- HQ
- Global
Grypp.io Questions
Grypp.io's website is gryppcorp.com
Grypp.io's LinkedIn profile is https://uk.linkedin.com/company/grypp
Grypp.io has
10 employees.
View email and phone details for 10
employees at Grypp.io.
Grypp.io's industry is
Software Development
Grypp.io's top competitors are
Alan Jones & Associates,
European Contact Centre & Customer Service Awards (Ecccsa),
Autogenai,
Sycurio,
Tp,
Retalon,
Salesfloor,
Cognigy,
Bespokecx,
Jlc Investor Relations.
Grypp.io's categories are Software Development
Grypp.io's founding year is 2017
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Top Grypp.io Employees
-
-
1gryppcorp.com -
Mark Hornsby
Hands-On Delivery, Service & Operations Technology Leader | Technical Delivery | Managed Services | Pmo | Passionate About Driving Growth &…
Old Basing, England, United Kingdom, United Kingdom -
Scott Whitrow
Customer Success & Strategic Growth Leader | Scaling Saas & B2B Success Functions | Strategic Partnerships & Business Expansion
Towcester, England, United Kingdom, United Kingdom2hotmail.com, semafone.com
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