April Johnson Email & Phone Number

Los Angeles Metropolitan Area

- Leveraging data-driven strategic initiatives to enhance operational efficiency, contributing significantly towards performance, process, and resource optimization. - Produced $10K+ in monthly revenue by continuously identifying and capitalizing on business development opportunities within the property management landscape.- Successfully secured critical buy-ins and fostered a highly supportive, performance-oriented environment by infusing a commitment to operational excellence in project teams - Initiating cost-reduction strategies by restructuring vendor agreements and contracts, cutting operational costs, and maintaining service efficacy.- Directing fiscal strategies and formulating a clear vision for budget streamlining, removing inefficiencies while maintaining superior service quality.- Innovating and enforcing rigorous operational standards at all HR-shared service center levels, guaranteeing strict adherence to all procedures and policies.- Forging robust, mutually beneficial relationships with key stakeholders, vendors, industry peers, and colleagues, advancing business processes and outcomes.

Westwood, California, United States

- Promoted stringent transparency and accountability while managing an expansive portfolio of 26 shopping centers spread across 19 states and 256 retailers.- Instrumental in improving process enhancements by meticulously tracking key performance indicators (KPIs) and fostering operational agility.- Brought about retail store expansions via capitalizing on revenue potentials through short-term, seasonal leasing agreements.- Effected substantial annual budget reductions by fortifying vendor relations, recalibrating agreements, and prioritizing critical business services.- Succeeded in diminishing monthly operational expenses by identifying and rectifying service inefficiencies, thereby yielding profitable operational consolidation.- Employed tailored shadowing and coaching sessions, catalyzing team productivity to attain performance benchmarks.- Facilitated low attrition rates and bolstered employee morale by organizing monthly company events in collaboration with stakeholders and vendors.- Fostered a diverse, equitable, and inclusive work environment, strengthening cross-functional team synergies.- Enhanced service consistency and quality control by establishing meticulous Standard Operating Procedures (SOPs) and addressing performance discrepancies.

- Streamlined expenditures and magnified company value through oversight of bid proposal preparation and service contract coordination.- Reformed finance operations via timely preparation of operating, capital, and annual service budgets, exhibiting strict timeline management- Revolutionized organizational functions by driving compliance with Standard Operating Procedures (SOPs), leveraging the creation of training materials, and implementation of performance-centric programs.- Tapped into property management software, facilitating ease of portfolio and asset management, as well as maximizing staff potential - Mitigated liability risks and potential legal penalties by steering projects through the application of top-tier operation management strategies.