April Johnson Email & Phone Number

Richmond, VA, US

Richmond, Virginia, United States

If you're facing a big change, like moving to a new way of working or launching a new product, I can help you make a plan that works for you and your team. I've helped lots of companies figure out how to work together better, even when they're not all in the same place.Here's how I can help:- Designing and facilitating team conversations: I can help you.

• Driving global transformation programs, I fostered agility, cultivating client relationships, and influencing long-term technology decisions. I collaborated with cross-functional teams and clients to prioritize and.
• Promoted global collaboration, identifying top priorities and adding change focus to portfolio governance, increasing revenue, decreasing cost and complexity, and improving employee experience.
• Increased change capability of entire organization, staffing people with change management experience on large-scale initiatives and delivering change leadership training to executive core.
• Championed new horizontal organizational structure (service lines) across 17 countries, using IDEO's Design for Change approach to operationalize new structure, increasing revenue by 10%.
• Designed and developed repeatable M&A integration process, spearheading five acquisitions in two years, boosting revenue by 2% year over year.
• Set effective communications strategy for IPO process, resulting in seamless implementation.

• I managed global internal product development, overseeing the design, support, and evolution of technology for an agile technology organization of 200 people. As part of the CIO office, I also designed and implemented.
• Created human-centered IT strategy emphasizing integration (microservices and APIs) and end-to-end service experiences, generating worldwide support and raising capabilities by 50%.
• Managed, coached and supported product and design leaders in India, Brazil and China.
• Designed and built organization from IT product-focused function during hypergrowth period, increasing headcount by 50% with minimal cost growth of 20%.
• Partnered with professional services teams as coach/mentor to champion effective ways of working remotely during global pandemic.
• Spearheaded 40-member worldwide change agent team in developing single global approach to core people processes and systems.

• I transformed people systems and processes for high growth and scale, streamlining core people/HR processes, spearheading global transitions to Greenhouse and Workday. I also set product management practices inside.
• Built executive coalition to support change, collaborating with distributed network of approximately 40 change agents worldwide, reducing silos and paving way for shared services.
• Updated all people-facing systems to make gender data consistent with recommendations from global LGBTQIA+ advocacy organizations, educating international team members to become better advocates for change.
• Re-evaluated and modernized recruiting processes and systems, building collaborative, bi-directional partnership with Greenhouse and recruiting/managing team to configure, test and convert data to new system; reduced.
• Introduced design thinking and collaborative planning to all IT teams that served people functions, growing team size from fewer than 10 to more than 50 within two years.

• As a consultant, I used my in-depth knowledge of Agile practices to guide clients through every major area of software development and Agile practice. I helped empower clients by designing new structures, roles, and.
• Supported NGO-funded, state-of-the-art reconstructive surgery center in Amman, Jordan from planning through implementation of OpenMRS, continuously increasing number of patients served.
• Enabled clients to digitize customer experience, seeing customer satisfaction increases of 5% to 20% and revenue increases of as much as $100M.
• Co-designed, developed, and delivered four global frameworks and training workshops (project kickoff, basic consulting, people development & performance, and coaching skills).

Richmond, Virginia, United States

Supported and coached nonprofit leaders in facing their unique challenges. My support included:- Skill building and team development- Designing and facilitating planning, including strategic and capital planning- Introducing Scrum and Kanban to help prioritize, focus and make the work more visible- 1:1 coaching and listening

• I continuously improved Agile practices, increasing throughput by approximately 50% within one year. I managed multiple-project programs with onsite and offshore teams, enabling effective, delivering valuable processes.
• Built next-generation intranet using Confluence and custom-built elements that created seamless experience for people to connect, share knowledge, and find policy and process details they needed.
• Led experimental team that successfully encouraged auditors, legal advisors, and PCI compliance experts to adopt agile practices.
• Drove compliance integration of Hibernia Bank in less than one year, with no material defects found via audit, without overloading employees in Louisiana, despite recent Hurricane Katrina.

Scoped and managed projects for clients. Defined product vision with client stakeholders, managed software delivery teams building and customizing solutions for client needs, with an emphasis on open source software. Supported large manufacturing client's Y2K program. Areas of client focus included education, financial services, telecommunications and.

Education record

Certificate In Sustainable Management

Ba, Theatre

Strategy Activation

Enterprise Change Management (Ecm)

Design For Change