Karina Chavez Email & Phone Number

Santa Cruz, California, United States

• Coordinated mediated parent-teen mediations. Collected and analyzed quantitative and qualitative data to create reports. • Work cross-functionally with design, content strategy, and marketing in promoting non-profit content online.• Lead prepared and delivered curriculum workshops to youth and parents about restorative practices and conflict coaching in Spanish and English.

Santa Cruz, California

• Designed, delivered, and assessed the intervention that best suits the child’s developmental and behavioral needs for ages 0-3. • Addressed parent inquires and arranged all appropriate connections to external resources for parents.• Worked independently with minimal supervision

Santa Cruz, California, United States

* Drove and maintained a high level of customer satisfaction and revenue growth by providing effective day-to-day oversight for sales, customer service, and staff training and development for 14 area stores representing nearly $50K in daily sales volume. * Lead professional and courteous communications, demeanor, and interactions with individuals while continuously seeking ways to build rapport and improve customer service, loyalty, and retention. * Identified, planned, communicated, and delegated responsibilities to store leads to improve workflow and daily operations. * Articulated effective coaching, mentoring, and direction to staff to achieve business goals. * Executed employee inquires and promptly addressed questions or problems/issues with customers and employees * Contributed to sales and business strategies and processes by evaluating results, analyzing and responding to customer feedback, listening to team members, and by developing detailed knowledge of the local market. * Balanced multiple inquires in a fast paced environment, and used strong organizational and leadership skills to ensure positive results and efficient day-to-day operations.• Collaborated as a team member with staff, managers, supervisors and worked independently.

Santa Cruz County, California, United States

Recruited employees that were high school studentsAssisted in retention initiatives by providing ideas on creating a better working environmentsAssisted with employee recruitment events at various resource fairs across the community

Administered employee breaks Oversaw over 10 employees at the Grill building that had 4 different store functionalities Coached, mentored and facilitated in store trainings to new employeesExplained cleaning procedures and in store functions for over the counter sales and cook positions

Master'S Degree, Child And Adolescent Development

Activities and Societies: Early Childhood Connections, Early Childhood Student Alumni Network• I Articulated projects in child.

Bachelor'S Degree, Psychology

• I designed, implemented, and communicated basic research methods in psychology. • I learned the fundamentals of research design, data.

Data Analytics Apprentiship

• Apprenticed in Data Analytical skills to acquire 200 hours of hard and soft skills in analytic practices. • Learned Data skills such.