Jason Ross Email & Phone Number

Los Angeles, California, United States

• Implements computer system requirements by defining and analyzing systems solutions to business objectives• Interacts directly with stakeholders to gather business needs, input and output requirements and evaluate processes and procedures • Interprets business requirements in order to determine solutions to meet user needs• Creates workflows, process maps and summaries to document processes, procedures and possible solutions• Identifies opportunities for improving business processes through systems and/or non-system changes• Researches business problems and creates models that help analyze these business problems• Presents solutions and viable alternatives to management for final approval• Writes detailed technical systems specifications for use by computer programmers to modify, enhance or fix the systems• Validates results by quality assurance testing and the coordination of user-acceptance testing• Provides reference by writing documentation• Data cleansing• Mass updates• Provide administrative support for enterprise applications• Assist with vendor management

Kansas City, Missouri, United States

• Responsible for managing the elicitation, collection, analysis, documentation and communication of business and users’ requirements.• Drove the business towards optimal technical solutions, supporting one or more IT Projects with moderate complexity.• Assessed customer needs on IT projects utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.• Established working relationship with multiple stakeholders via process improvement discussions, status reporting• Identified opportunities for customers to improve utilization of existing information technologies• Developed relationships with customers by being proactive, displaying a high level of knowledge of the business and by providing innovative business solutions.• Educated the IT organization on future direction of the business for several customer(s)• Educated their assigned customer areas on the current direction of IT• Coordinated and facilitates department-wide management meetings.• Lead Business Analyst community by providing mentoring and process improvements.

Kansas City, Missouri Area

• Developed, wrote and communicated business requirements to the IT community for the design and implementation of business solutions. Ensures traceability of requirements throughout projects lifecycle including Statement Of Work (SOWs) with suppliers.• Participated in ad-hoc consulting with one or more subject matter experts and leverages technical knowledge and experience to improve one or more business processes within an organization, generally involving use and improvement of information systems.• Occasionally lead IT projects.• Lead investigation and development of recommendation on buy vs build decisions.• Served as a liaison across organizations for process improvement, business processes and systems integration.• Reviewed quality acceptance test plan and monitors the testing process to ensure that expected business results are adequately tested/achieved and the remaining risks are acceptable.• Established working relationship with multiple stakeholders via process improvement discussions, status reporting. Identifies opportunities for customers to improve utilization of existing information technologies.• Developed relationships with customers by being proactive, displaying a high level of knowledge of the business and by providing innovative business solutions.• Educated the IT organization on future direction of the business for several customer(s).• Monitored day-to-day work including supplier relationships, as well as any special projects that may arise as a result of changing business requirements to ensure traceability of requirements throughout project lifecycle.• Understood and effectively employed business analysis processes and tools.• Contributed in a technical capacity on occasional assignments in order to maintain technical skills and knowledge of existing information technologies.

Overland Park, Kansas

• Participated in recurring planning and development meetings related to applications within the Market to Serve process area. • Worked collaboratively with global and regional administrators to review and document business requirements and objectives.• Provided innovative input to utilize the rapidly maturing Force.com platform while maintaining system integrity.• Effectively worked in a project team environment with other IT team members and business stakeholders. • Identified and defined required user test data to evaluate the overall quality and performance of the platform.

Kansas City, Mo

• Contributed to IT business sponsored technology projects by translating basic to complex business needs into understandable requirements.• Participated in the development and management of project plans related to application development initiatives, from project planning (business and strategic) and design, through testing, implementation, and maintenance. • Understood current and emerging IT products, services, processes, and methodologies, along with a continuing understanding of the business function and process.• Understood business requirements, goals, and risks, in order to formulate and define the technical scope and objectives of projects•Educated project team members and the business community on the impact of the proposed technology and for developing contingency plans.

Greater Atlanta Area

• Coordinated the implementation of new clients from their existing payroll and/or time keeping system through remote implementation tasks.• Collaborated with clients to understand requirements and business needs.• Troubleshooted hardware and software system problems remotely and recommends and executes solutions to resolve.• Developed payroll SQL database scripts and XML transformers for integration and interfaces .• Applied functional and technical expertise to effectively execute requirements and solution design.• Participated in system configuration including interfaces with applicable systems.• Executed testing – including unit testing, creation of system test plan, and parallel testing with client.• Assisted with change management - collecting and analyzing relevant data and taking actions accordingly.

Kansas City, Missouri Area

• Implemented First-Of-A-Kind software solutions.• Consulted on SmartRoom technology that uses the Cerner iBus and IBM WebSphere.• Consulted on Cerner Millennium and other EHRs and its communication with the iBus.• Engaged in multiple, short-term engagements requiring timely project completion to maintain maximum contributions. • Consulted on and implemented emerging solutions, implementations, and provided process documentation, recommendations, and training to others within the team and within Cerner. • Consulted with clients on in-depth technical architecture decisions. • Provided client(s) customized documentation, training and support for their technology architecture and implementation. • Regularly consulted with clients on best practices, issue resolution and experience guidance in order to improve the performance/reliability of client’s technical architecture. • Performed technical troubleshooting and resolution on projects and/or service requests.

Kansas City, Missouri Area

• Developed learning solutions using best practices and instructional design principles. • Consulted and developed appropriate learning interventions. • Interfaced with cross-functionally to develop specifications of course content. • Identified performance gaps to meet business needs. • Utilized oral and written communication skills at various levels (adapting at all levels).

Kansas City, Missouri Area

• Applied advanced technical communication theory to ensure audience appropriateness, readability, and usability of content. • Created standards, applied usability evaluations, and tested documentation. • Managed multiple projects and deadlines simultaneously. • Complied with documentation control procedures specified by Cerner, ISO, FDA, and other regulatory agencies as needed. • Ensured accuracy, quality, and a unified style based on Cerner and industry standards.

Kansas City, Missouri Area