Lilia Hakkoume
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Lilia Hakkoume Email & Phone Number

Customer success manager at Dassault Systèmes
Location: France 6 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer success manager
Location
France
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Who is Lilia Hakkoume? Overview

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Lilia Hakkoume is listed as Customer success manager at Dassault Systèmes, a with 27329 employees, based in France. AeroLeads shows a matched LinkedIn profile for Lilia Hakkoume.

Lilia Hakkoume previously worked as Supplier Quality Manager at Alfa Laval and Customer Satisfaction & Quality Engineer at Expleo Group Client Renault. Lilia Hakkoume holds Master'S Degree, Production Engineering And Product Design. from Université Paris-Est Marne-La-Vallée.

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Email format at Dassault Systèmes

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Dassault Systèmes

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About Lilia Hakkoume

Lilia Hakkoume is a Customer success manager at Dassault Systèmes. They is proficient in English.

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Lilia Hakkoume's current company

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Dassault Systèmes
Dassault Systèmes
Customer success manager
France
Website
Employees
27329
AeroLeads page
6 roles

Lilia Hakkoume work experience

A career timeline built from the work history available for this profile.

Supplier Quality Manager

Élancourt, Île-De-France, France

-Manage a team of 2 people -Optimize quality control flows -Lead supplier anomaly advencement meeting -Lead recurent team meeting to define priority actions -Manage the PPAP for first articles in the case of new part designs or major modifications-Pilot the improvement project with each strategic supplier.-Steer the resolution of supplier anomalies and provide expertise on critical issues -Challenge suppliers on their corrective actions and response times -Audit suppliers regularly to ensure the relevance of their Quality system

Customer Satisfaction & Quality Engineer

Expleo Group Client Renault

Guyancourt

-Improve customer satisfaction by providing a strong after sale service and preventing upcoming nonconforming products.-Study and analyze all customer complaints and collect all necessary information to work on the issue.-Work with production, engineering and supplier to analyze the customer complaint and identify the failure -Assist in the creation of root cause analysis and the first corrective action plan.-Frequently monitor progress to make sure quality specifications are met and actions are made within the timeframe.

Oct 2018 - Oct 2022

Customer Satisfaction & Quality Pilot

Guyancourt, Île-De-France, France

-Develop and implement learning assets using authoring tools aligned with current strategies.-Deliver and facilitate training content using e-platforms.-Consult with the team regarding training successes and opportunities for continuous improvement.-Built a strategy to make sure the trained staff develop the same skills worldwide.-Monitor the use of some tools and provide tips and trainings to improve its usage.

Apr 2018 - Sep 2018

Project Team Member

Université Paris Est Marne La Vallée

-Collaborate with different departments using the simultaneous engineering project management approach to develop a roll reconditioning system.-Create three-dimensional CAD models for both parts and the assembly.-Create necessary drawings and draft documents required to build the design.-Work with other team members to achieve a cost-efficient and timely engineered product.

Sep 2017 - Feb 2018

Deputy Production Method Manager

Casablanca, Morocco

-Apply lean six sigma tools to improve productivity, eliminate quality defects, reduce cycle time.-Carry out value stream mapping on products flows to identify bottlenecks and wastes.-Apply the FMECA tool to identify failure modes with relatively high probability and severity of consequences.-Use the fish bone diagram, and the Pareto chart to identify and rank causes.-Use a KPI Dashboard to track improvement and define future goals.

Feb 2017 - Jul 2017
Team & coworkers

Colleagues at Dassault Systèmes

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2 education records

Lilia Hakkoume education

FAQ

Frequently asked questions about Lilia Hakkoume

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What company does Lilia Hakkoume work for?

Lilia Hakkoume works for Dassault Systèmes.

What is Lilia Hakkoume's role at Dassault Systèmes?

Lilia Hakkoume is listed as Customer success manager at Dassault Systèmes.

Where is Lilia Hakkoume based?

Lilia Hakkoume is based in France while working with Dassault Systèmes.

What companies has Lilia Hakkoume worked for?

Lilia Hakkoume has worked for Dassault Systèmes, Alfa Laval, Expleo Group Client Renault, Groupe Renault, and Tencate.

Who are Lilia Hakkoume's colleagues at Dassault Systèmes?

Lilia Hakkoume's colleagues at Dassault Systèmes include Neeharika Senapati, Hsin-Chi Chang, Vincent Aubigny, Yoganandish Aduri, and David W..

How can I contact Lilia Hakkoume?

You can use AeroLeads to view verified contact signals for Lilia Hakkoume at Dassault Systèmes, including work email, phone, and LinkedIn data when available.

What schools did Lilia Hakkoume attend?

Lilia Hakkoume holds Master'S Degree, Production Engineering And Product Design. from Université Paris-Est Marne-La-Vallée.

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