Todd Lewis Email & Phone Number

Orlando, Florida, US

Once before in my career has an unexpected turn resulted in an amazing opportunity. The stars align, and a position opens up at the exact moment I am available. That's how I felt when I had the chance to interview with Conversational A.I. leader Kore.ai!Kore.ai provides an end-to-end, comprehensive AI powered “no-code” platform that serves as a secure.

New York, NY, US

I was excited to return to LivePerson, and utilize all of my skills at a company where I was already known! I long since realized that I don't need a title to be a leader.Here's a sampling: I mentored five other solutions consultants through their certification, worked with our product team to create videos of new platform capabilities, and created.

Mountain View, California, US

As it turns out, COVID-19 was a positive catalyst for HackerRank! Companies needed to be able to interview developer candidates remotely, and the vision of HackerRank's CEO put them in a leading position to respond. After experiencing revenue recovery in 3Q20 I was sought after to return, and I was excited to rejoin my colleagues at HackerRank!There is.

Mountain View, California, US

HackerRank’s mission is to accelerate the world’s innovation, through the use of a developer skill assessment platform. Skill is more important than pedigree. Our technology hiring platform is the standard for assessing developer skills for over 1,500+ companies around the world.Coming to HackerRank provided me with an opportunity to reunite with former.

New York, NY, US

CaféX experienced continued success with our direct sales and our partner-led efforts, which resulted in the combination of my previous two roles into one.We proved the viability of our solution, which had an unintended effect: instead of acquiring CaféX, Microsoft announced the release of their own collaboration solution within Dynamics 365 based upon.

New York, NY, US

I had an epiphany at this point which changed how we positioned our solution with our partners. We had been trying to excite them about growing monthly recurring revenue (MRR) by selling their services along with our solution. Their responses were lukewarm at best. My epiphany was that they really wanted the large implementation contracts for Microsoft.

New York, NY, US

CaféX is about making together happen. We help companies accelerate business results by engaging customers, partners and employees in new and delightful ways. I came here to explore the power of combining omnichannel engagement with a world-class CRM system. The result is Live Assist for Microsoft Dynamics 365.I was asked to build out an effective Sales.

New York, NY, US

I was asked to lead all of our Deployment Engineers and Solution Architects, 45 extremely talented people worldwide. I implemented two initiatives which enabled the team to beat its performance targets for Time to Live, Percentage Resource Utilization, and Customer Satisfaction.The first was to reduce cost of delivery by moving routine tasks to an offshore.

New York, NY, US

Labs was a special place where we got to trial innovation. New ideas were explored, value propositions were generated, and proofs of concepts were evaluated. Labs worked closely with our customers to keep us and them on the leading edge. We explored solutions like chat integrated with search engines (Google and Yahoo!|Bing), and asynchronous chat -- what.

New York, NY, US

The CEO performed a company-wide search to find someone to join the Head of Chat to bring radical change to our solutions. I was selected.I worked with our incredible base of enterprise customers and our R&D department to translate market needs into exciting product capabilities. These included increased collaboration facilities which improved customer.

New York, NY, US

My team and my responsibilities continued to grow. I came up with this effective, out of the box job description that I still use to this day:For the right person, being a Pre-Sales Engineer for LivePerson is a dream job. The requirements for the position are simply stated as follows:1. Be passionate about Internet technologies.The ideal candidate is.

New York, NY, US

As our sales team grew, I was able to start building out my team. I enjoyed finding people with complementary skills and perspectives. I also pushed myself to find new ways of providing value to the company. One way was to analyze our competitors' products, as they tried to imitate our proactive chat. Since these solutions are deployed on websites, the.

New York, NY, US

Luckily I was looking for a job when a recruiter introduced me to LivePerson. I was the first Sales Engineer hired into the company, and I was looking forward to having my responsibilities grow as the team grew.We led the way in digital engagement with proactive chat: if a customer spent enough time on a product page, if they backed out of the checkout.

Bloomington, Minnesota, US

If you're reading this section then I commend you for your perseverance; it's definitely "below the fold." And if one of your standard interview questions is "Tell me about a point in your career that went wrong," then this role is the answer.Spanlink was a premier value added reseller for Cisco. Beyond implementing Cisco VOIP products like Cisco.

Phoenix, AZ, US

Another acquisition. Syntellect acquired Apropos Technology in 2006. Being assigned to a new region and seeing my sales reps' pipelines be redistributed made me concerned about my earning potential in 2006. I got greedy and chased a bigger paycheck.That would turn out to be a mistake.

US

Apropos' product suite provided multichannel interaction management to contact centers. I was already familiar with CTI integration from my time at Clarify, and this opportunity enabled me to learn many of the intricacies of the telephony environment including port approximations (Erlang calculations), and IVR integrations.I was the lead SC on successful.

Irvine, California, US

Through my network, I learned of an opening for a Field Applications Engineer at Lantronix. Both the CEO and the VP of Sales were Western Digital veterans. When I sat down with the VP, I told him that he didn't need an FAE for existing customers. He needed a Systems Engineer that would work alongside of his sales team to help close new business. He was.

I used this time to try independent consulting. I sold and delivered solutions using HTML, JavaScript, ASP, and SQL Server. I learned that it was very difficult to sell new projects while working on existing ones. I was experiencing a roller coaster of income: feast while delivering, and famine while selling. I developed a sincere appreciation for how.

CA

Nortel Networks acquired Clarify. My tenure with the company ended when they closed the Western Region office as part of Nortel's collapse.

San Jose, CA, US

Now that I was familiar with the SE role, I was asked to join the Western Region and support direct sales. I carried a personal quota of assisting with $3M in sales. Working closely with my fantastic sales reps, I smashed that goal and achieved 230% of that number. We sold into the healthcare, automotive, financial services, and technology verticals..

San Jose, CA, US

My first job as a Sales Engineer was for Clarify, the company who made the CRM software I used at Western Digital. I supported the big consulting firms (KPMG, Andersen Consulting, Price Waterhouse Coopers, IBM Global Services, and CGEY) as we attempted to convince them to start Clarify practices. I learned that you had to bring them more business than they.

San Jose, CA, US

My experience with the intranet and extranet projects resulted in my being asked to lead the development of an internet site to sell hard drives directly to consumers. I designed and assisted in the building of this site, including real-time inventory integration with our warehouse. This project was delivered on time and under budget! Sell-through was.

San Jose, CA, US

Wanting to leave Tech Support, I developed a relationship with the Director of Field Applications. This led to a job opportunity as a Field Quality Technician. I maintained relationships with key OEM customers like IBM, Compaq, and Gateway, traveling to their facilities to deal with integration issues, and to perform line fallout testing. As a side project.

San Jose, CA, US

After logging calls for ten months, I raised my hand and asked "What are we doing with all of this data in Clarify?" We were getting plenty of call stats from the PBX, but not a lot of information from our CRM system. A new position was created, "Quality Analyst." I learned SQL and BusinessObjects in order to create reports for the VP of Technical Support..

San Jose, CA, US

My first job after leaving the Navy. My love and knowledge of computers enabled me to ace the skills test, and I was hired to answer the phones, helping our customers for eight hours a day and logging the details of these calls into Clarify CRM.One example of how my efforts benefitted the entire team had to do with the way returns were being processed. We.

Systems Engineering

Education record