As a strategic account manager I will lead clients to new technology that has a postive impact on their business as they connect with their employees and customers.

Intrado develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections.I am responsible for creating a colaborative partnership to an assigned based of clients including some Fortune 200 and Fortune 500 Companies. Specifically around revenue retention and growth, contract negotiations, escalations and solution selling. 2018 President's Club winner for exceeding expectations in both revenue retention and growth. 2019 Gold Club winner

The client experience is the focus at West IPC. I lead a team of excellent solution managers that are consultative, strategic, caring and focused on building a partnership with the client base they support and are responsible for retaining. We support clients throughout the domestic US across a broad range of industries specializing in delivering integrated services such as voice, email and conferencing in the Unified Communications as a Service (UCaaS) space. President's Club Winner 2016 and 2017 for exceeding revenue and upsell targets.

My role is a key part of a team of professionals that identify, present, implement, and support a wide suite of products and services for large enterprise customers in several market segments. Customers in various financial market segments, franchise food services, healthcare, contact center solutions, transportation services and document management services.