I have over two decades of professional expertise in People, Operations, Project Management, Client Servicing, and Transitioning, I have continuously expanded my knowledge and skills within organizations to maximize my potential.My primary objective is to deliver effective management to the workforce and provide leadership that aligns seamlessly with the company's business plan and overarching strategic vision.Key areas of expertise include:- Project Management: Ensuring successful project execution from initiation to completion.- Operations Management: Optimizing operational processes to drive efficiency and productivity.- Planning and Forecasting: Developing strategic plans and accurate forecasts to achieve organizational goals.- Vendor Management: Building and maintaining strong partnerships with vendors for seamless collaboration.- Transition Management: Overseeing smooth transitions during organizational changes.- SLA Management: Monitoring and maintaining service level agreements to guarantee customer satisfaction.- Process Re-engineering: Identifying opportunities for process improvement and implementing effective changes.I am passionate about utilizing my comprehensive skill set to contribute to the growth and success of dynamic organizations. Let's connect and explore potential collaborations.
-
Head Of OperationsZ & M Foods Pvt Ltd Mar 2021 - Jun 2023Mumbai, Maharashtra, India• Fostered collaboration between the finance team, the CEO, and other key members of the leadership team, facilitated strategic decision-making processes, and achieved collective alignment to drive the company's success• Demonstrated risk management expertise as a risk champion and consistently developed and maintained a comprehensive risk management and mitigation agenda.• Developed and implemented effective management strategies for staff, demonstrating strong leadership within the organization• Organized a major overhaul of the customer experience through the introduction of a new pricing model resulting in a 25% increase in revenue and a 15% increase in customer satisfaction.• Led a lean project to improve and consolidate the entire service process.
-
Team ManagerBarclays Aug 2008 - Mar 2021Noida, Uttar Pradesh, India• Overseeing all activities within a team.• Decision on approach to tasks and develop a plan to accomplish them.• Distribution and Delegation of information to team members and stakeholders.• Tracking of and structuring various tasks, employees and documents.• Goal Setting for colleagues in line with Organization Goals• Drive performance and motivate staff through reward and recognition programs• Assisting colleagues in development and career planning• Conduct formal performance management and reportingAchievementsRecognized globally for Ops & Tech collaboration in 2016 for PRR projectAwarded with Platinum Star Award for exceptional SLA delivery for Q4 2013.Recognized for Values award for Excellence in 2013 & 2015Awarded with Lean Six Sigma Achiever Award- Best White belt Project to reduce complaints to L1.5Awarded Platinum award for 2015- H1 for Performance.Awarded Site Award by Onshore- Award for the Best Team Performance in 2018Various recorded client & colleagues’ appreciation for displaying Values. -
Team Leader247 Customer Private Limited Sep 2007 - Jul 2008Gurugram, Haryana, India
-
Team LeaderNiit Smartserve Mar 2006 - Sep 2007Gurugram, Haryana, India -
Team LeaderProgeon Ltd, (An Infosys Company) Jul 2005 - Feb 2006Pune, Maharashtra, India -
Team LeaderE2E Serwizsol Private Limited(Tata Bpo) May 2004 - Jul 2005Pune, Maharashtra, India
Deepak Malik Education Details
-
Business/Commerce, General
Frequently Asked Questions about Deepak Malik
What is Deepak Malik's role at the current company?
Deepak Malik's current role is Seeking Leadership roles in Operations | Lean Practitioner | Six Sigma Practitioner | Project Management.
What schools did Deepak Malik attend?
Deepak Malik attended Kendriya Vidyalaya, Acharya Narendra Dev College , Kailaras.
Not the Deepak Malik you were looking for?
-
-
3yahoo.com, axismf.com, faeringcapital.com
-
Deepak Malik
National Law School Nlsiu - Clcf | Iim Rohtak - Apmp | Iibf - Caiib | Iibf - Diploma In Banking Technology | Agile | Scrum | Digital BankingMumbai2gmail.com, yesbank.in -
-
Deepak Malik
Noida
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial