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Atlanta, Georgia, Us

• Salesforce implementation using Account/ contact, Opportunity, Case, Activity, Interaction Log, Email/ Mass Email, Reports and Dashboards.• Used agile methodology for drafting functional requirements for computer systems using models and diagrams to represent the functions and processes included. • Used Data Loader for insert, update, and bulk import or export of data from (SFDC) Salesforce.com objects.• Migrated data from Salesforce to SQL Database using Data Loader Command Line• Designed, developed and deployed Apex Classes, Controller Extension Classes to support Visualforce Pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.• Participated in JAD sessions involving Business Users and Sponsor groups to analyse and understand the business requirements by AGILE methodology.• Developed pilot functionalities of related lists into lightning components for classic Salesforce • Enhanced in communities by adding new fields, fields sets using Salesforce Lightning. Used S3 API for BETTER RESOLUTION and also to UPDATE automatically• Expertise in using Eclipse IDE, Force.com and site.com, communities. Implementation of Salesforce.com Sales Cloud and Marketing Cloud.• Customized Marketing Cloud Objects and Scheduled and managed marketing email sends with Salesforce Marketing Cloud.• Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.• Development of Triggers and APEX Classes on Account and Opportunity objects• Created Custom buttons, Record types, page layouts, Profiles, Custom Setting and Assignment rules.• Used Eclipse with Force.com plug-in for sandbox backup, components validation and deployment to support development, QA, UAT and Production rollouts

 Measured the effectiveness of multi-channel marketing campaigns including TV, Online and direct marketing  Created dashboard reports to track overall business results as well as lead efforts using Tableau  Performed present Lead, Enrollment and Retention to forecast Trend analysis  Helped increase Spend to Lead generation. Development of SFDC B-2-B solutions using Cloud Craze & Service Cloud Infrastructure.  Involved in creating Gap Analysis document identifying the data, business process and workflows of the organization with respect to SalesForce.com implementation. Enhanced in Communities by adding new fields, field sets using Salesforce Lightning. Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components. Developed lighting components framework and some tools for developer’s males it easier to build responsive applications for the force.com platform. Developed Lightning App Builder can help you build responsive apps that display on any device, as well as custom pages for Lightning Experience. Implementation of a custom partner community using visual force and lighting components projects. Gathering requirements, functional and technical, for several projects and involved in the design of prototypes. Queried databases, performed data extract requests, list pulls and Statistical Analysis. Defined, Designed and Developed reports to support marketing activities. Maintained the Requirements Traceability Matrix (RTM) across the deliverables of a project. Collected and Reported on external sources of data to drive business decisions  Verified Analysis and Report accuracy with minute detail  Created offline surveys and data collection forms. Migrated data from .NET to Sales force using DB Sync. Developed various Custom Objects, Reports, Tabs, Components and Visual Force Pages and Controllers for different user profiles based on the need in the organization.

San Antonio, Texas, Us

• Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.• Provided development, implementation, and updating focusing on Sales cloud and Service cloud. • Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, solutions.• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.• Defined objects and Field Level Security for different profiles.• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.• Created and maintained Reports and Dashboards to provide fast access to key business metrics. • Having experience on live support activities providing solutions to end users on Production environment• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates. • Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing. • Customized Chatter objects and tabs to view progress and discussion on business process.• Worked in different sandboxes for development and testing and involved in migrating the code to production instance in instalments using Change Set.

• Involved in End-to-End development, design and requirement Analysis. • Customized the Content Object and created Custom Object, Fields, Validation rules, Reports and Page Layouts.• Developed Visual force pages and Apex Controllers, Apex, Triggers on Contact and Custom Post Objects, Workflows, Workflow Email Alerts, Workflow Email templates, Workflow Field Updates and Approval Processes. • Migrated Data using Data Loader. • Developed site pages using Site.com and Test Classes to achieve Code Coverage. • Deployed to SIT, UAT sandboxes and Production using Change Sets. • Created Test Cases, Scenarios on analyzing requirements at each phase of testing in SIT, UAT and verified & validated in QC.• Interacted with Client, Business Analysts, Testing Team and Lead the Offshore Team.• Implemented Apex Trigger to validate the files attached to attachments Object are encrypted with VSF encryption Tool or not.• Verified the test cases, log defects with complete information and attaching screenshots in QC. • Interpret Data, Analyze results and Develop reports • Create dashboards, summaries and charts with focus on numbers and patterns • Develop new and clean existing data by identifying data gaps to improve Data quality • Acquire data from primary or secondary data sources to analyze and identifying patterns • Create weekly Conference reports focusing on Registration Goals • Use past data to forecast registrations and trends

Pune, Maharashtra, In

• Designed and developed application in n-tier fashion as per struts based MVC architecture using Servlets, Struts Action classes, Action Forms, JSP and Session Beans and developed User Interfaces using JSP, HTML, and CSS• Developed business modules using J2EE design patterns and extensively used Java Collections API• Scripting of Test cases based on the Specifications received for the request.• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.• Implemented Maven and used Jenkins build tool to build jar and war files and deployed war files to target servers. • Managing Build using Maven.• Responsible for Coding using JSP, Java Servlets, Spring MVC and XML.• Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases.• Worked on Dynamic, object-oriented programming language RUBY.• Developed Shell Scripts for automating the closing document process using JavaScript front end validations• Implemented Enterprise Java Beans (EJB) to interact with database to insert, update, delete and retrieve values; developed session beans and entity beans representing business logic abstractions• Worked on Eclipse as the development environment using CVS version controller• Called Stored procedures in Oracle using callable statements in JDBC • Converted reusable services into Web-Services using SOAP which can be accessed across the enterprise• Involved in Testing applications on various levels like unit testing, integration testing and system testing using JUNIT• Used ANT tool to build and deploy application on Tomcat Server