Administrative ResponsibilitiesPostgraduate Programme Chair Member of Board of StudiesTeaching I teach courses in business analytics, and marketing focusing on data visualization, communication and analytics.Mentoring and GuidanceI also guide students through summer internship projects, business research projects fostering practical skills and innovative thinking.Administrative Roles handled previouslyDeputy Controller of ExaminationsStudent Affairs ChairPlacement CoordinatorNAAC Accreditation Committee Research interests: Water resource sustainability, Watershed Management, Institutional Analysis and Development.

(A telecom distribution company with business interests in Middle East and Asian markets)• Developed a strategic plan to set up distribution network for supply of Ooredoo products and services across Sultanate of Oman• Established a network of retail stores offering service of Ooredoo products and services across different states of Oman.• Lead discussion on enterprise business and secured the contract with Ooredoo for B2B business operations.• Developed a HR strategy to recruit and manage a right mix of expat and local nationals for country operations.

Taught courses in Rural Marketing, Fundamentals of IT, and Java ProgrammingPlacement Coordinator

Taught courses in Operations Research

Managed gross additions through the zonal sales team and delivered the annual targets for the circle on Gross, Net, REC Net Adds, & Acquisition revenue. Mapped industry-wide large accounts and worked on large deals to understand customer requirements and propose a solution for the same.Gathered and analysed market information, and provided timely / strategic inputs to the sales team and senior management for course corrections / key decisions.Designed and implemented strategies for enhancing channel infrastructure, commission structure, FSE incentive programs, sales promotions, new products, and tariff plans on voice and data, process corrections/modifications, and sales manager contests.Devised strategies for up-selling of various value added services and products like Data Cards, I Phones, Blackberry Handsets & Services etc.Coordinated with various internal verticals such as acquisitions, service experience, customer accounting, IT , legal, and regulatory to deliver the support for sales functionAdditional ResponsibilityWorked as Circle SPOC for prepaid business through IKSL (IFFCO Kissan Sanchar Ltd – Joint Venture of IFFCO & Bharti Airtel Ltd) and Branded Retail/ Modern Trade OutletsAccomplishments30% Growth in Postpaid Business from Dec 2010Acquired major accounts from competition with launch of MNP including the biggest account of Vodafone in Kerala ( Indus Motors -2500 lines) to AirtelLaunched New Airtel Brand,3G Services as well as I Phone 4S in Kerala Market

Responsibilities Acquired New Customers in Prepaid Mobile & PCO as per Annual Operating Plan in Trivandrum and Kollam Managed a team of Territory Sales Managers and Rural Sales Officers.Ensured CMS and RMS from the assigned territory through the distribution network as per plan.AccomplishmentsSuccessfully rolled out new Rural Distribution model in 5 rural markets in the Northern Districts of Kerala and appointed 60 New Rural Distributors appointed in a span of 4 months.300% growth in New Customer Acquisitions in a span of 6 months.Increased the prepaid revenue from 11.25 Crores to 13.73 Crores per month in the leadership market of Airtel in Kerala.

Managed a team of Area Sales Managers to acquire New Customers on Postpaid platform as per targets through Airtel Relationship Centres (Branded Airtel Showrooms) and Direct Sales Agencies in North Kerala.Ensured profitability of the Channels monthly through upselling various value-added services and other products like Data Cards, Blackberry Handsets & Services, etc.AccomplishmentsConsistently achieved Gross Targets above 1000 Nos in the ZoneRolled out new branded showrooms – ‘Airtel Relationship Centres’ in North Kerala

ResponsibilitiesAchieved gross and net customer additions in Mobile, Landline and Data products (postpaid & prepaid) through a team of 3 Zonal Leads and Nine Customer Integrated Operating Units (Branded Reliance Communication Outlets) in North Kerala.Increased revenue through planned high-value acquisition and reducing churn thereby retention of customers on the networkTrained and motivated team of Zonal Leads, Business Development Officer’s & tele-callers to enhance performance and productivity

ResponsibilitiesAchieved gross and net customer additions in Mobile, Landline and Data products (postpaid) through 5 Customer Integrated Operating Units (Branded Reliance Communication Outlets) in Thiruvananthapuram Kerala.Increased revenue through planned high-value acquisition and reducing churn thereby retention of customers on the networkTrained and motivated a team of Business Development Officers & tele-callers to enhance performance and productivityAccomplishments1000 postpaid acquisition club member of Kerala Circle from Trivandrum from Feb 2006.Successfully expanded the area of operation to rural areas like Nedumangad and Neyyatinkara markets by rolling out new branded Reliance Communication Showrooms.

Responsibilities Achieved Gross/Net Additions, revenue through a team of Airtel Relationship Centre’s/Direct Marketing Agencies in Kottayam and Trivandrum markets.Recruited, trained and managed a team of FSE/tele-callers for the channels to enhance their performance and productivity of postpaid salesAccomplishmentsAppointed 8 new channels in South Kerala (Kottayam, Idukki, Alleppy and Trivandrum) i.e. Airtel Relationship Centres to increase market reach.Increased postpaid acquisitions by 100% through the ARC’s in 4 months in Trivandrum market.Honoured with Airtel Star Award twice in Sep & Dec 05 for opening up 4 new Airtel Relationship Centres in Trivandrum market and 100% increase in Gross Additions in Trivandrum.

START is an Non Governmental Organization working based out of Kerala in the field of Soil and Water Conservation, Watershed Management and Rural Sustainable Development.ResponsibilitiesSourced projects for START from different government agencies, organizations and local bodies of Kerala in the field of watershed management, rainwater harvesting, water supply and sanitation and social forestryConducted training programmes for self-help groups an Kudumbashree units for self employment in Thrissur DistrictResearch Projects with Centre for Development Studies Thiruvananthapuram The following projects were undertaken by START under the Kerala Research Programme onLocal Level Development. The projects were aimed at promoting multi-disciplinary research and building research capability at the local level for sustained development, with active participation of local administrators, social activists, non-governmental organizations and concerned individuals.1. Micro-level planning for sustainable management of land and water at the Bharathamala-Vattakottai watershed situated in Kodakara block of Thrissur district.2. Effective Implementation of Watershed Management Programme - Through People Participation (Bharatamala - Vattakkottai Watershed)3. Constraints on diffusion and adoption of agro-mechanical technology for rice cultivation in Kerala4. Effects of Ground Water Table Fluctuation on Salt Water Intrusion Along the Coastal Belt of Malappuram District

ResponsibilitiesEnsuring sales targets of portable generators pump sets, general-purpose engines and Lawn Mowers in the assigned territories.Identified and developed new corporate accounts for sales through DGS& D rate contract. Developed new applications for general-purpose engines for agricultural and industrial applications.AccomplishmentsDeveloped and implemented a marketing strategy for promoting engine based application for Coffee plantations and small scale industries in Tamil NaduSuccessfully launched Lawn Mowers in Chennai and Cochin markets