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Adrian B. is listed as Senior Information Technology Consultant based in Etobicoke, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Adrian B..
Adrian B. previously worked as IT Helpdesk Technician (Level 2) at Technical Action Group Inc and Technical Support Specialist at Workopolis. Adrian B. holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Florida International University.
Insightful, solutions-driven and detail-oriented technical professional with expertise in technical project management, IT service management and information security. Proven track record of successfully directing full life cycle IT projects in financial, enterprise and SMB environments. A collaborative approach to working with teams and business partners with a focus on confidentiality, integrity, and availability in all initiatives.
A career timeline built from the work history available for this profile.
Toronto, Canada Area
- Provided second and third-tier technical ensuring compliance with service level agreements, minimizing downtime and ensuring end-user satisfaction for approximately 50 clients and 1400 network devices across 119 locations.- Perform server maintenance and optimization.- Setup and administer user accounts for new, existing and departing employees..
Toronto, Ontario, Canada
- Responsible for supporting end user computing services (hardware and Software).- Install, configure and support desktops/laptops, printers, malfunction devices- Use global Helpdesk system to resolve support requests (Citrix Go To Assist)- User account management for MS Active Directory- Asset Inventory Management- Office 365 Administration- Assist with.
Jamaica
- Utilized extensive technical skills to maintain 99% uptime for critical systems on a network with more than 350 internal users, 7,000 active external customers and 200 servers.- Proactively monitored internal customer helpdesk tickets to maintain a monthly closure rate of 97%.- Ensured effective delivery of IT disaster recovery procedures and simulations.
A cross-disciplinary program featuring a curriculum with a focus on team building, leadership and creative innovation. Some of the courses.
Operating Systems, Database Management Systems,Artificial Intelligence, Object-oriented Programming and Compiler Theory.
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Adrian B. is listed as Senior Information Technology Consultant.
Adrian B. is based in Etobicoke, Ontario, Canada.
Adrian B. has worked for Technical Action Group Inc, Workopolis, and First Global Bank Limited.
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Adrian B. holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Florida International University.
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