Roadmap Ownership: Handled and designed end to end product roadmaps to streamline community workflows, introducing features that reduced manual effort by 70% with Sprint planning following Agile methodology. UAT Execution: Led UAT for fraud detection features (e.g. employer fingerprinting), ensuring readiness for production with focus on project management.Machine Learning Implementation: Trained ML models for identifying job scams, MLM schemes, and abusive content, handling ~1 lakh… Show more Roadmap Ownership: Handled and designed end to end product roadmaps to streamline community workflows, introducing features that reduced manual effort by 70% with Sprint planning following Agile methodology. UAT Execution: Led UAT for fraud detection features (e.g. employer fingerprinting), ensuring readiness for production with focus on project management.Machine Learning Implementation: Trained ML models for identifying job scams, MLM schemes, and abusive content, handling ~1 lakh cases with a 30% improvement in flagging efficiency.Agile Product Development: Created and prioritized backlogs, refined user stories, and collaborated with engineering during sprint planning.Policy Enforcement: Implemented keyword-based algorithms to identify scams and violative content, reducing platform leakage to under 0.5%.UI/UX Enhancements: Collaborated with design teams to improve user communication for policy-violating content, impacting 10M+ users.Automation: Developed Slack workflows for ticket assignments, improving operational efficiency by 25%.Feature Launches: Rolled out features like temporary blocking (90 days/24 hours) and deprioritization of unverified jobs to increase trust and retention.Stakeholder Collaboration: Presented KPIs, inflow metrics, and operational updates to senior management, driving alignment on product priorities.Cross-Functional Leadership: Acted as a bridge between stakeholders, engineering, and operations to deliver seamless product integrations. Operation - Go live planning of product updates and end to end resource planning. Show less

Quality Metrics Management: Guided QA and Ops teams to achieve client-set benchmarks, focusing on SLA adherence and platform policy updates.Workflow Optimization: Designed and implemented training workflows, reducing QA processing times by 20%.Cross-Functional Collaboration: Facilitated alignment between client teams and in-house operations for real-time escalation handling.Algorithm Development: Built keyword-based tools for phishing detection, reducing violative content leakage by… Show more Quality Metrics Management: Guided QA and Ops teams to achieve client-set benchmarks, focusing on SLA adherence and platform policy updates.Workflow Optimization: Designed and implemented training workflows, reducing QA processing times by 20%.Cross-Functional Collaboration: Facilitated alignment between client teams and in-house operations for real-time escalation handling.Algorithm Development: Built keyword-based tools for phishing detection, reducing violative content leakage by 5%.Policy Implementation: Created workflows for NSFW content moderation, lowering violation rates to <0.5%.Feature Testing: Conducted extensive UAT for scalable solutions, ensuring alignment with client guidelines.Manually testing the updates on YouTube web and Implementing policy guidelines for YouTube Videos and Music on the outcomes.Presenting product demo the client. Show less