Aakash Kumar Jha Email & Phone Number

Pune, Mh, In

India

Leading team of 9 Members and making sure the quality of delivered work is met.This job involves analyzing customer problems, migration to latest version of technologies, investigating production issues, developing system code, managing requirements, re-engineering and reconciliations.Proficiency in Analysis, Design, Build, and Deployment of Java applications. Preparing release note for all the item getting delivered in Sprint.Installing various version of application, and managing the multiple environments in sync with PROD and UAT.Client meeting, requirement gathering, requirement Analysis and implementing. the same later on.Debugging to find the root cause, execution, analysis and status reporting to release management.Attending daily scrum meetings with the onshore team to discuss the milestones and progress. Automation of common, repeatable, manual tasks.Well versed in communicating and coordination with Subject matter Expert & Business Analyst Preparing Weekly progress report and Scrum Report for Each Sprint. Providing the solution in case of any configuration changes required or implementation, solving technical issue of client. Maintenance and Support and troubleshooting. Resolving various application domain challenges. Onboarding the new team members and giving them training and mentoring them.

Bogota, D.C., Capital District, Colombia

Developed the migration script for Banco de Chile.Automated the deployment process.Help in providing the solutioning for the new features.Doing Customization and bug fixing.

India

Working as Full stack developer for Banking Project. FCDB and OBDX.Worked on migration of FCDB based application to OBDX.Integrated the telecom operator payment functionality from the backend with the banking application.Handled production incident.

Pune, Maharashtra, India

Provided solution and technical support for Java-based applications to clients, including installation, configuration, implementation and troubleshooting. Diagnosed and resolved complex software-related issues, ensuring timely and effective resolution. Collaborated with development and testing teams to identify and resolve issues in applications and infrastructure. Developed and maintained knowledgebase articles and documentation for support procedures.Participated in on-call rotation to provide after-hours support as needed. Worked with customers to ensure their satisfaction with the service provided, escalating issues when necessary.Well versed in communicating and coordination with Subject matter Expert & Business Analyst.Preparing various version of application environment for in house reproducing the issue. Mentoring team member and sharing the learning with the teams

Pune, Maharashtra, India

Debugging to find the root cause, execution, analysis and status reporting to release management.Contributed in successfull migration of Korea Telecom upgraded from MEC to CataloONE.Regularing Sharing the learning with team.Helping customers with the API Testing results. Collaborated with cross-functional teams to ensure timely delivery of high-quality software. Upgrading the Environment, setup various environment, Certificates upgrade.Analysed and resolved software-related issues, working closely with support teams to ensure customer satisfaction. Developing the methods to support the third-party application.Providing the solution in case of any configuration changes required or implementation, Solving Technical issues of client Maintenance and Support. Troubleshooting. Preperaing the knowledge based article and Publishing it on the forum.Developed and maintained technical documentation for applications and systems.

Pune, Maharashtra, India

Lead Team fo 3 member , and successsfully delivered the Migration of of Barclays bank and NBC Bank to ABSA group for Mozambbique, Uganda, Kenya and Tanzania.Provide great customer service and support.First line support for Incident for internal and external solutions, covering the fulltechnology stack.Change / release support.Investigation of problems, including design, code, test and implementation of fixes.Research and presentation of ideas for system improvements and contributing to continuous operational/service/lean improvement plans.Web design, requirements/specifications definition, analysis, assessments, planning, design, development, integration, testing, installation, performance tuning, deployment, or maintenance.Coordinate with onshore business and technology teams.On time escalations.Delivered various customizations as per the requirement.Performing Root Cause Analysis of issues and providing permanent fixes based on Criticality levels defined by the project

Pune, Maharashtra, India

Maintaining, the source code.Doing the deployment and refining the process.Supporting production incidentDeveloped multiple features related to CASA account for Barclays UAE, customized logic for bulk transfer payment.Reproducing the issue.

Bachelor Of Engineering - Be, Electronics And Telecommunication Engineering

Activities and Societies: Branch Head, Part of Athletics, Cricket, Basketball and Robotics Team. Spiritual Secretary.

Xii Cbse, Physics Chemistry Mathematics, 92.2

X Cbse, English Hindi Mathematics Science Social Studies, 89.3