Ashley (Lange) Mcnally Email & Phone Number

Portland, Oregon Metropolitan Area

Portland, Oregon Metropolitan Area

• Spearheaded market research to develop a comprehensive content strategy and editorial calendar for multi-channel marketing campaigns, contributing to 500,000 monthly website visits, 37,000 social media followers, and.
• Successfully doubled content creation by writing two weekly blog articles for the company newsletter, which reached over 800,000 hospitality professionals nationwide and maintained a 40% open rate
• Led a team of six with the VPs of Marketing and Sales in go-to-market strategies for newly launched products, including the company app and on-demand staffing service, resulting in 200,000 downloads within the first.
• Organized and negotiated content marketing partnerships with over nine aligned companies to drive brand awareness and strengthen industry relationships

Portland, Oregon Area

• Developed comprehensive QA tests for new features, collaborating with the development team to identify and resolve issues before launch, enhancing product quality and user experience
• Contributed two SEO-optimized articles per month to the company blog, conducting keyword research, optimizing headlines and meta descriptions, and using internal and external linking to improve search rankings
• Conducted monthly user interviews to gather insights on usability and customer needs, informing product development and refining brand messaging for targeted marketing strategies
• Managed the knowledge base editorial process, reducing support tickets to 5 daily and enhancing customer satisfaction and productivity

Portland, Oregon Metropolitan Area

• Delivered consistently high-quality blog content for three companies: Citrus CBD, Poached Jobs, and Digital Marketing Group. Developed engaging and informative articles that met client specifications and exceeded.
• Mastered a versatile writing style, effectively covering topics across diverse industries such as restaurants, cannabis, and landscaping. Demonstrated the ability to adapt tone and style to fit different brands and.
• Successfully self-managed a demanding content schedule while working full-time as a server in the restaurant industry. Demonstrated exceptional time management and organizational skills, consistently meeting deadlines.

Portland, Oregon Area

• Provided prompt and authentic customer service to guests
• Coordinated drink and food orders in a fast-paced and often hectic environment.
• Worked closely with colleagues in other restaurant stations to achieve mutual goals and enhance the customer experience.

215 W Burnside Portland Oregon

• Influenced exceptional customer experiences through attentive customer service and authentic interactions.
• Strategically managed a large section of guests with party sizes ranging from 2-20.
• Collaborated closely with others to ensure efficient and successful service.