I am a seasoned professional with 5+ years of project management experience in the Healthcareand IT sector. My experience as a Project manager allowed me to lead projects that affectvarious areas of the healthcare organizations, infrastructural from software Implementation antto infrastructure related projects. I have acquired an immense understanding in ProjectManagement and excel in liaison disciplines. Knowledgeable in Microsoft Project, SharePointand vendor Management with exceptional research and reporting skills.
United Healthcare System
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Project Manager-Software ImplementationUnited Healthcare System Sep 2022 - PresentAtlanta, Georgia, United States• Effectively managed and lead successful delivery of the technology projects and requestsfrom within various phases of delivery across the entire lifecycle within project timeline andbudget.• Managed project budgeting with Plainview planning and Cora strategic for lean and agileapproach.• Managed projects such as State Medicare, and Medicaid implementations etc.• Manage projects and budgets using PPM tool Clarity.• Managed cross functional resources such as developers, business analysts and testers.• Document and inform management of any impact on the overall performance of the project.• Maintain the project budget and keep management informed of any variances. Work withwriters to help improve project budget.• Communicate status of the program/project to all business owners, stakeholders in businessunits and other leaders• Managed the Implementation of electronic medical record software.• Coordinate and plan implementation for system upgrades to end-user devices and manageend user devices to be installed during deployment.• Track daily records of all workflows to ensure stakeholders are caught up with all majordevelopments and timeline adjustments as needed.• Implement and maintain development best practices including creating processes/documentsand comprehensive project documentation.• Worked closely and managed the implementation and the application teams during the go-live process.• Demonstrated a proactive approach to identify risks/issues to project success, manage andminimize potential risks, developing effective action plans for resolution.• Manage and update SharePoint portal content, Report and escalate to management as needed.• Manage the relationship with the client and identify relevant stakeholders.• Ensure the project scope of work is completely understood with all team members withclearly identified roles and responsibilities assigned.
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Implementation Project ManagerFiserv Sep 2020 - Aug 2022Atlanta, Georgia, United States• Effectively managed and lead the successful delivery of the Implementation projects andrequests from within various phases of delivery across the entire lifecycle within the projecttimeline and budget.• Manage deliverable estimation process, resource allocation and efficient utilization;negotiates conflicts with other project managers or resources managers as needed.• Collaborates with designers and writers to ensure functional specifications and requirementdocuments are met / Kickoff meeting.• Ensure the project scope of work is completely understood with all team members withclearly identified roles and responsibilities assigned.• Provide direction and reporting to all stakeholders such as business owners, internaldepartments, and management.• Produce and maintain the schedule as well as ensure schedule compliance.• Main point of contact for business owners and correspondence, ultimate responsibility forcompliance with the contract scope.• Schedule and oversee project review meetings to make sure design is proceeding at theappropriate pace and project needs are being met and issue minutes of these meetings.• Project Planning & Delivery and deal with vendor interface, also manage and record allproject changes, internal and business owner changes.• Prepare monthly project progress updates and Project cash flow projections, develops andmanage project timelines.• Making sure other departments support the project needs, if not, elevate to the next level.• Perform initial project review (budget and specs) after turnover meeting and identify anyerrors or issues that may affect the project performance.• Coordinate with appropriate resources to ensure the project is successful while Identifyingdeficiencies in returned work from writers.• Manage deliverable estimation process, resource allocation and efficient utilization.• To work with healthcare professionals to improve the efficiency and quality of the deliveryoutput/healthcare services -
Project ManagerEmory Healthcare May 2018 - Aug 2020Atlanta, Georgia, United States• Sets expectations for diverse project stakeholders through planning activities and maintainstransparency via communication & reporting channels. Established and maintained a strongcollaborative trusted advisor relationship with executive committee.• Conducted proficiency assessments with end users.• Managed biweekly project portfolio presentation for executive steering committee.• Proactively communicate the project’s progress on an on-going basis, ensuring transparencythroughout project lifecycle. Provide leadership and key stakeholders with the informationand venues to make effective, timely decisions.• Day to day driving of multiple high visibility projects:• Create milestones, hold calls, produce minutes, drive dates, manage budgets, drive timelycommunications prior to changes, take feedback and track staff time.• Hold resources accountable for delivering tasks with careful tracking of progress.• Ensure predictable, consistent, and successful project delivery.• Worked with business unit to ensure successful completion of projects.• Provide a complete view of the overall project to the organization and all stakeholders.• Exhibit proactive behavior by engaging in project planning activities, including but notlimited to defining the overall scope of the project; maintaining a consolidated timeline,highlighting the major milestones and associated dates for project activities; identifying andcommunicating project dependencies and impacts; (e.g., kick off meeting, overall projectmanagement approach, risk management, issues management, change control, etc.)• Worked closely with the implementation and the application teams during the go-liveprocess.• Troubleshoot and report any error messages, printing issues, security problems to theCommand Center.
Frequently Asked Questions about Aaliyah Jackson
What company does Aaliyah Jackson work for?
Aaliyah Jackson works for United Healthcare System
What is Aaliyah Jackson's role at the current company?
Aaliyah Jackson's current role is Project Manager.
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Aaliyah Jackson
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