Aaron Boucher Email & Phone Number

Home Working

Working on the delivery of key product partnerships to add to the Simplyhealth product portfolio, including:- exploration of new partnerships in high interest areas for both the business and the broader healthcare sector- definition of the customer journey and member experience delivered by key partners- leading the implementation of new partnerships to ensure that they are delivered to a high standard - working with key stakeholders on the negotiation of commercial and… Show more Working on the delivery of key product partnerships to add to the Simplyhealth product portfolio, including:- exploration of new partnerships in high interest areas for both the business and the broader healthcare sector- definition of the customer journey and member experience delivered by key partners- leading the implementation of new partnerships to ensure that they are delivered to a high standard - working with key stakeholders on the negotiation of commercial and service terms, being a key advocate for the partner and the opportunity internally - partnership relationship management, tracking performance of key partners against key commercial objectives Show less

- Development of new partnerships to enable quicker access to health outcomes- Delivering a balance between key commercial outcomes and customer value- Instilling a 'digital first' mindset within our new product set- Enabling integration of multiple digital health services to provide a relevant and smooth customer journey

Developing / reviewing propositions and products to better meet the needs of our customer base, whilst delivering profitable growth.

Andover

Product Manager for the corporate channel, working across health and dental plans. Responsible for the launch and on-going management of our new corporate health plan, Optimise.

Andover

Product Manager for the Individual and Family channel, working across Cash Plans, Dental Plans and Private Medical Insurance.Responsibilities include:- Analysing trends in product performance, and developing reccomendations for product enhancements- Development, and stakeholder presentations of business cases for new products / product enhancements- Developing new products / propositions in line with the defined product development process- Working across Sales… Show more Product Manager for the Individual and Family channel, working across Cash Plans, Dental Plans and Private Medical Insurance.Responsibilities include:- Analysing trends in product performance, and developing reccomendations for product enhancements- Development, and stakeholder presentations of business cases for new products / product enhancements- Developing new products / propositions in line with the defined product development process- Working across Sales, Marketing and Insight to ensure our products continue to be fit for purpose, and deliver excellent customer value Show less

RESPONSIBILITIES Production and maintenance of product specifications- Produced on an annual basis to support all existing products and inform new proposition developments. These include market background, product / proposition details, and customer journeys Receiving deliveries of projects into business as usual (BAU)- Once proposition enhancements become BAU (usually after a 12 month warranty period), absorbing these into propositions management and maintaining these… Show more RESPONSIBILITIES Production and maintenance of product specifications- Produced on an annual basis to support all existing products and inform new proposition developments. These include market background, product / proposition details, and customer journeys Receiving deliveries of projects into business as usual (BAU)- Once proposition enhancements become BAU (usually after a 12 month warranty period), absorbing these into propositions management and maintaining these as part of the existing suite of productsProduction and maintenance of all technical product literature- Through regular annual reviews, product updates, or market reaction - writing, reviewing and delivering technical product literatureProviding ‘subject matter expert’ support to the business- Being a technical point of reference for the business and providing expert support across our range of products, as well as being sign off authority for all internal and external product communicationsProposition performance reviews- Understanding the performance of each customer journey (across employee, employer and advisers) for our products, and drawing together business information and MI to identify failures or gapsImplementation or recommendation of product enhancements- Identified through product specifications and reviews, this includes the delivery of small change and recommendation for larger scale change into the development team Show less

RESPONSIBILITIESDesign and delivery of new or enhanced propositions- Owning, and developing ideas based on customer insight, business needs or market reaction that meet defined customer needs, through effective project management- Presentation of proposition ideas to the marketing leadership team and executive board to ensure buy-in and addition to the plan- Using strong business relationships to develop a stakeholder project team that will ensure the efficient and timely… Show more RESPONSIBILITIESDesign and delivery of new or enhanced propositions- Owning, and developing ideas based on customer insight, business needs or market reaction that meet defined customer needs, through effective project management- Presentation of proposition ideas to the marketing leadership team and executive board to ensure buy-in and addition to the plan- Using strong business relationships to develop a stakeholder project team that will ensure the efficient and timely delivery of new or enhanced propositionsProduction and management of full ‘one marketing’ plan- Plan produced to include all marketing functions, mapping out planned delivery and phasing budgets appropriately- Carrying out quarterly reviews to ensure that the plan was on target, re-phasing budgets where appropriate or re-planning activity based on changing business needs- Regular update presentations to key stakeholders across the country on plan progress and future propositions and marketing plans Acting as a deputy for the Senior Propositions Development Manager- Attending senior meetings, up to board level, and being a trusted deputy to the senior propositions development managerLiaising with third party suppliers- Where appropriate, attending meetings with third party suppliers to discuss, negotiate on, and agree provision of services Show less

RESPONSIBILITIESProviding ‘subject matter expert’ support to the business- Being a technical point of reference for the business and providing expert support across our range of products, as well as being sign off authority for all internal and external product communicationsProduction and maintenance of all technical product literature- Through regular annual reviews, product updates, or market reaction - writing, reviewing and delivering technical product… Show more RESPONSIBILITIESProviding ‘subject matter expert’ support to the business- Being a technical point of reference for the business and providing expert support across our range of products, as well as being sign off authority for all internal and external product communicationsProduction and maintenance of all technical product literature- Through regular annual reviews, product updates, or market reaction - writing, reviewing and delivering technical product literatureProduction and management of full propositions and portfolio management plan- Carrying out quarterly reviews to ensure that the plan was on target, re-planning activity based on changing business needs or closing down deliveries- Regular update presentations to key stakeholders across the country on plan progress and future propositions and portfolio management plans Lead on the ‘plain English’ project- Leading on the project to get all of our technical literature written in plain English- Liaising directly with the Plain English Campaign, and achieving recognition from the campaign for a set of our technical literature- Managing and submitting our team’s entry of this project into a global (internal) competition called the ‘customer cup’ in which we reached the semi finals and received an outstanding rating for our project Show less

Technical coach to the administration team, and point of reference for technical queries from financial advisers. Also a dedicated contact for our largest Group IP accounts.

Education record

Full A Levels French Spanish Physical Education

Education record

GCSE Results: French (A*) Spanish (A) English Language (A) English Literature (B) All other subjects (C)