♦ Serve as point-of-contact on top tier accounts. Build, manage, and foster strategic partnerships with key decision makers rapidly establishing rapport and trust, successfully navigating the customer journey to maximize satisfaction, retention, and loyalty.♦ Identify new and existing account expansion opportunities, consistently uncover new revenue streams for developing additional markets. ♦ Research industry and consumer buying trends and conduct competitor analysis to gain market intelligence. ♦ Develop and execute on growth strategies and promote brand awareness/standardization for exceptional growth and profitability.♦ Lead four high caliber team members. Set and track benchmarks/metrics, then coach and inspire them to meet/exceed goals/quotas for top tier performance. Conduct training on sales cycle, product knowledge and customer success♦ Devise and deploy strategic and creative incentives to elevate team performance and align objectives.♦ Review reporting from corporate, analyze operational data and submit recommendations to management.

In 2020, I was engaged by leadership of parent company upon acquisition of GCR Tires & Service to drive regional growth for new division. ♦ Entrusted to assume responsibility for operational tasks working cross functionally with HR, Finance etc. Given full autonomy to ensure proper staffing/processes in place with timely and accurate billing. ♦ Craft strategic vision and holistic view for driving business transformation initiatives. Accountable for business planning, process improvement, program management, and customer support.♦ Serve as point-of-contact on top tier accounts. Build, manage, and foster strategic partnerships with key decision makers rapidly establishing rapport and trust, successfully navigating the customer journey to maximize satisfaction, retention, and loyalty.♦ Identify new and existing account expansion opportunities, consistently uncover new revenue streams for developing additional markets. ♦ Research industry and consumer buying trends and conduct competitor analysis to gain market intelligence. ♦ Develop and execute on growth strategies and promote brand awareness/standardization for exceptional growth and profitability.♦ Lead four high caliber team members. Set and track benchmarks/metrics, then coach and inspire them to meet/exceed goals/quotas for top tier performance. Conduct training on sales cycle, product knowledge and customer success♦ Devise and deploy strategic and creative incentives to elevate team performance and align objectives. ♦ Lead weekly regional sales calls with up to 20 participants; review vendor programs, products, safety, and performance metrics. Recognize wins and motivate. Constantly ensure alignment with customer SLAs.♦ Review reporting from corporate, analyze operational data and submit recommendations to management.

In 2008, I was hired by this organization. I was instrumental in driving recurring annual revenue by securing top tier customer accounts; Penske Truck- $4M, UPS- $3.5M, and Knight Swift Transportation- $1M. ♦Reorganized method for territory rep management. Methodically coordinated five staff and aligned teams. Drove top tier growth and expansion across all territories.♦ Developed nationwide dealer base of 25+ trucking fleet companies, cultivated, and maintained strong customer relationships across the region to promote continuous revenue streams and optimize customer loyalty.♦ Worked with dealer principles on pricing strategies, inventory levels and promotions.♦ Integral in developing strategic dealer process and procedures to streamline workflow efficiency.♦ Provided strong leadership guidance to conduct monthly/quarterly business reviews with key personnel.♦ Conceptualized account management/business development strategies to promote growth/retention.♦ Developed strategic relationships with clients for short/long-term success. Drove customer satisfaction/retention and identified new opportunities for increased revenue and expansion.✶Drove strategic planning and execution of two dealer mergers, ensured streamlined processes/procedures for efficiency. ✶Restructured overlapping sales accounts to improve pipeline and align territory management. ✶Showcased exceptional sales leadership acumen by securing 5+% YoY sales revenue increase.✶Envisioned and implemented Colorado Motor Carriers Association Buying Program which resulted in $300K revenue.✶Key contributor to developing and implementing training program for dealers and territory representatives. Partnered with Training Department to gain thorough understanding of roles. Methodically structured timelines for phased sales training modules to expand knowledge. Facilitated training for customer service representatives, plant, and service managers.