Managed assigned network broadcast operations including log/playlist verification and modification assuring on-air delivery. Monitor for quality assurance and respond to mission-critical play out issues. Process routing and programming/ traffic change requests. Maintain a high-level attention to detail, across multiple information streams and operations systems while prioritizing tasks and incoming requests.● Participate regular live news cut-ins● Coordinate with local affiliates to ensure routing and delivery accuracy.● Simultaneously monitor 10 cable networks for quality assurance.● Provide redundancy fail-over service for out of house networks.

Motivated team of 30 to uphold quality and productivity standards for over 20 broadcast networks. Supervised quality assurance operations. Coordinated employee training and scheduling, and media inventory oversight to ensure on-time, high-quality delivery. Communicate with various stakeholders to resolve operational or delivery issues.● Streamlined programming tracking process in response to an emergent compressed scheduling demand, achieving delivery with 100% accuracy across multiple shifts.● Maintained employee engagement during department closure following acquisition by Disney, strengthening internal relationships to maintain service standards and encourage networking.● Improved team engagement and fostered culture of communication through department-wide team-building opportunities.

Part of a high functioning team that oversaw all aspects of the inventory lifecycle, including delivery, content validation, and quality control in a detail oriented, fast paced environment. Responsible for database accuracy and assuring the standards compliance of all company assets. Ensured the prompt resolution of issues related to content, operations and troubleshooting.● Significantly reduced time spent on data verification by implementing automated validation process, later adopted and modified to be used across departmental workflows – recognized with multiple internal awards for excellence in process improvement.● Analyzed and improved department’s delivery verification process to adapt to transition from physical media – reduced process time by half and enabled development of additional inventory control adjustments.● Integrated additional considerations to newly implemented quality control process, later implemented department-wide to significantly reduce program errors.

Production Technician/Master Control OperatorStudio technician for 24 hour live newscasts. Managed studio setup and equipment. Acted as de facto liaison to in-studio guests. Master Control duties included monitoring broadcast operations, switching and keeping accurate traffic logs. Acquired transmission signals and directed recurring weather/traffic cut-ins.

Production Assistant 00 - 01Acted as a studio technician in production of daily newscasts and topical talk shows. Experience with Sony cameras and VTRs as well as multi-channel audio board and Chiron video graphics system. Weekend/5PM Director 01 - 02Lead studio crew in producing newscast and other short form content. Responsible or managing and executing daily newscast production plan.