Aaron Webb Email and Phone Number

Responsibilities Include:- Generating supporting documentation new internal and external tooling- Creating, managing and optimising SQLite3 databases and queries- Liaising with internal and external stakeholders to identify and understand key business bottlenecks- Managing daily script execution and troubleshooting- Supporting client accounts and technical performance metricsKey tooling generated and automated:- Client analytical reporting- Client business review presentations- Financial Invoicing- Discrepancy hunting- Bespoke custom reporting based on client requirements- Auditing processes and alerts

Responsibilities included:- Reviewing project proposals and aligning requests to wider business objectives- Attending regular roadmap reviews relating to product development and business objectives- Creating and reviewing all specifications for product development from creation to completion- Meeting hosting and coordinating (including minutes/agendas/actions etc.)- Internal Stakeholder engagement- External Client engagement- User-acceptance testing of upcoming new client features- Troubleshooting and supporting technical integrations- Internal process development and re-engineering- Authoring "Training" and "New Product" documentation for clients and internal teams- Project wrap ups and key takeaways

Responsibilities included:-Meeting hosting and coordinating (including minutes/agendas/actions etc.)-Risk & Issue tracking-Organising on-site high-profile client meetings-Coordinating project progress across multiple departments-Extensive stakeholder engagement and communication across departments-Development of management information-Managing distribution of material across global teams-Developing client progress reports-General business administration

Responsibilities included:- Training and Mentoring new employees- Coordinating development teams involved in the design of new client interface- User-acceptance testing of upcoming new client features- Troubleshooting and supporting technical integrations- Technical campaign optimisation and reporting- Managing the needs of clients/ agencies by troubleshooting and assisting on technical issues- Supporting the sales/ account management team with client meetings to explain our technical offering and answer technical questions- Attending strategy meetings with our clients to help them utilize our platform/ systems in the best way- Educating clients in the use of our platform and systems- Cordinating and assure the quality of advertising campaigns with clients

Responsibilities included:- Co-ordinating development teams involved in the design of new client interface- User-acceptance testing of upcoming new client features- Troubleshooting and supporting technical integrations- Technical campaign optimisation and reporting- Managing the needs of clients/ agencies by troubleshooting and assisting on technical issues- Supporting the sales/ account management team with client meetings to explain our technical offering and answer technical questions- Attending strategy meetings with our clients to help them utilize our platform/ systems in the best way- Educate clients in the use of our platform and systems- Co-ordinate and assure the quality of advertising campaigns with clients

- Managed both the Checkout and Food service teams- Ad-hoc management of additional sections of the store as required- Resource Management- Acted as the direct escalation point for all customer queries and complaints- Overseeing adherence of Legal and Health & Safety documentation- Warehouse & Counter Stock Level management