Aaron Yedinak Email & Phone Number

Lewisville, Tx, Us

Farmers Branch, Texas, United States

Farmers Branch, Texas, United States

Farmers Branch, Tx

*Train newly hired employees on process and procedures to effectively do their job *Find process breaks and create training to fill in knowledge gaps*Create new curriculum as needed

Farmers Branch, Tx

Executive Response Analyst for Brinks Home Security. Working with high level and escalated issues to resolve concerns for both the company and customer.Executive Response Analyst for Brinks Home Security. Working with high level and escalated issues to resolve concerns for both the company and customer.*Reviewed all Actual Actions created for the company to ensure that proper procedures were followed when an incident occurred within a customer's home.*Checked for process breaks and found solutions to help improve the productivity of the company. *Reviewed and responded to Better Business Bureau complaints, and helped maintain an A+ rating for the company.*Responded to social media complaints, and assisted customers with issues or concerns.*Spoke on behalf of the executive team at Brinks Home Security, including letters or calls that were addressed to the CEO.*Began in the technical support department and was recruited to my current position in ERT after approximately 9 months.

Coppell, Tx / Carrollton, Tx

Personnel Management o Responsible for the hiring and training staff at multiple locations, and managed a team of 15 individuals on a day to day basis to ensure both stores ran efficiently. o Reviewed online applications to ensure candidates met qualifications. o Created and enforced work standards to ensure that the store was well maintained, and ran at an optimal level.  Sales o Managed two stores totaling over $1.5 Million in Sales, and exceed sales for 2015 by $33,000. o Read the business’ needs, and shifted priorities on a month to month basis based on the sales forecast.  Customer Experience o Provided a professional environment while still connecting with guests on a personal level. o Maintained a 92% customer satisfaction score in 2014. Inventory Control o Ordered supplies based on needs of store to ensure the store ran at an optimal level. o Scanned store inventory, and maintained a ‘Star Tier’ standard (-.08% loss amount or better) for 4 consecutive years.

Bachelor Of Business Administration - Bba

Education record

Education record