North America HR Operations- Support employees, managers, and HR with HR-related inquiries via phone, case management portal, and email. - Coordinate with Time Management, Leave of Absence & Payroll in order to rectify employee’s missing pay.- Initial processor for Fitness Reimbursement & Patent Award payment submission. - Subject Matter Expert for unemployment requests and third party/subpoena requests.- Respond to state unemployment claims/audits; processing up to 30 cases from multiple states.Global HR Records Management - Manage HR records in accordance to company’s Records Retention Policy and Schedule. - Collaborate with managers and HR Business Partners on employee documentation requests. Completing up to 20-30 requests.- Project Lead for legal and audit requests; instrumental in meeting deadlines.- Participated in the digitization of 3300 physical HR personnel files for GE Oil & Gas by inventorying and shipping files to vendor in a 4-week period. Hiring & Onboarding - Facilitated and monitored onboarding completion for new hires and internal transfers. Successfully onboarded up to 30 candidates in 1 month. - Initiated pre-employment background checks and drug & alcohol testing for new hires- Handled employee contracts, rescind letters, and scheduling of New Hire Orientation.- Collaborated with payroll, IT, and other departments on on-boarding needs.

- Minimize investigator’s workload by analyzing cases to determine probable cause - Offer insight on cases after observing intake interviews between investigator and charging party - Examine confidential evidence provided by charging party, applying EEOC law and policy as necessary

- Provided managerial assistance to fellow employees, vendors, and customers- Identified marketing options to increase membership for rewards program- Collected store performance data to identify areas for potential growth in photo department- Met requirements of 10 week internship which consisted of workshops and on-the- job projects

- Staffed 2 popular conventions with over 100 temporary employees through highly effective and proactive scheduling, screening, and recruitment practices- Prepared weekly budgets for potential and current clients detailing cost of service- Maintained and tracked employee verifications and applicant tracking records - Responded to various employee inquiries, such as payroll issues, job location confirmations, and interview results - Evaluated resumes to determine candidates’ eligibility for the next phase of recruitment