Aaron Kinnon Email & Phone Number

(Senior Vice President, Investor Relations at Florida Chamber of Commerce & Florida Chamber Foundation)

(Vice President, Investor Relations at Florida Chamber of Commerce & Florida Chamber Foundation)

(Director of Investor Relations at Florida Chamber Foundation)

Provide direction and leadership on all levels of fund development related to the Tallahassee Memorial Heart & Vascular Center and fund development initiatives organization-wide as needed. Communicate Tallahassee Memorial Hospital’s mission, vision and goals along with the crucial role of philanthropy to groups and individuals. Maintain existing donor relationships and continually identify and reach out to new prospects. Cultivate prospective donor relationships and make strategic solicitations resulting in major and other gifts. Oversee organization, administration, promotion and fund development of designated special events. Responsible for oversight and maintenance of all aspects of The Raiser's Edge donor database administration, operation, policies and procedures.Director of Community Education & Database Systems, TMH FoundationJune 2003 - September 2011

Conducted interviews with organization leaders and staff to assess current database usage and needs of the organization. Established and presented plan to help clients effectively utilize database to better meet the organization's needs. Trained and supported end users to utilize The Raiser’s Edge features for consistent data entry that adds value to the organization and to enhance productivity while providing more usable data output (queries, reports, mailings, etc.). Developed policy and procedures manuals to provide standards for consistency and clarity (especially helpful for multiple users and/or staff turnover). Also consulted regarding data clean-up, creation of specialized reports and other areas as needed.

Utilized expertise of The Raiser's Edge and superior customer service abilities to identify trends and training needs across the Customer Support Team of 300 by monitoring, assessing and evaluating support analysts. Developed and conducted support training classes and curriculum to enhance technical, communication and customer service skills across the team. Provided one-on-one coaching with analysts to identify strengths and develop areas of improvement. Worked with support team managers to implement change and to motivate and encourage the entire support team.Product Specialist for The Raiser's EdgeMarch 1999 - June 2002Taught all aspects of The Raiser's Edge (versions 6 & 7) in a formal classroom setting to clients across the US and Canada. Provided onsite consulting and training to a variety of non-profit organizations throughout US. Researched and resolved client software and usage issues on the highest escalation tier. Trained and mentored junior Customer Service Analysts and assisted with escalation issues.

Taught character based and abstinence education to youth, parents, and community in public schools and other community organizations. Compiled and produced curriculum.

Managed and directed district operations across 2 counties to include fund development to support district and council operating budget, recruit, train and coordinate adult volunteer leaders, led district-wide marketing and public relations efforts, and sustained existing youth scouting units while recruiting new youth and starting new units. Served in both Summer Camp Business Manager and Program Director capacities.

Proudly served and honorably discharged.