Aaron Lively

Aaron Lively Email and Phone Number

Sr. Manager, Content Design and Deployment @ HealthStream
Nashville, TN, US
Aaron Lively's Location
Nashville, Tennessee, United States, United States
About Aaron Lively

My name is Aaron. I'm a people person, a writer, and a leader. I graduated from East Tennessee State University in May 2016 with a B.S. in Communication Studies and a minor in PR and Advertising. My mission statement is to change the world for the better. I believe that can be done in big ways and in little ways, but most of all by loving people and going the extra mile for others.Loving people is the difference between an acceptable level of customer service and a mind-blowing one. It's the difference between making short-lived sales and having genuine loyalty. I believe it's even the difference between an unfulfilling life and a fulfilling one.As a firm believer in people, I want to be a positive force in the community, both locally and globally. I've had the pleasure of doing community service both here and abroad, and my dream job is one that actively serves others.These are just the highlights about me, and I'd love to learn more about you too. Feel free to send me a message so we can get to know each other.

Aaron Lively's Current Company Details
HealthStream

Healthstream

View
Sr. Manager, Content Design and Deployment
Nashville, TN, US
Website:
healthstream.com
Employees:
1286
Aaron Lively Work Experience Details
  • Healthstream
    Sr. Manager, Content Design And Deployment
    Healthstream
    Nashville, Tn, Us
  • Healthstream
    Sr. Manager, Content Design & Deployment
    Healthstream Jan 2024 - Present
    Nashville, Tennessee, United States
  • Veritystream
    Manager, Content Design & Deployment
    Veritystream May 2022 - Jan 2024
    Nashville, Tennessee, United States
    -Trained, developed, and managed a team of six implementation analysts, helping them with platform questions and acting as a point of escalation for their work with clients.-Developed strong cross-functional teams and processes to welcome new platform features and fixes with new content, in time with a product release schedule.-Conceptualized, executed and presented externally to clients, and internally to other teams on significant process changes related to content and client implementation.
  • Veritystream
    Senior Implementation Analyst
    Veritystream Apr 2021 - May 2022
    Remote
    -Activated millions of dollars of revenue from high value clients by understanding and adapting client processes into recommendations on how they can use the system and their content day-to-day.-Anticipated the needs of a client base and the forward development of the product to conceptualize, design, and publish hundreds of prebuilt reports to support clients adopting our out-of-the-box SaaS solution.-Designed, and leveraged a vast library of predeployed content to make sweeping process recommendations for clients still in implementation and help them achieve platform success and satisfaction upon go-live.
  • Veritystream
    Tier Ii Application Support Specialist
    Veritystream Jan 2020 - Apr 2021
    Boulder, Co
    -Grew long-standing relationships with our highest revenue clients, acting as their primary point of contact and escalating issues as-needed on their behalf.-Closed hundreds of advanced support cases as a point of escalation for Tier 1 support.
  • Verity, A Healthstream Company
    Application Support Specialist
    Verity, A Healthstream Company Aug 2018 - Jan 2020
    Boulder, Colorado
    -Trained and implemented dozens of clients on a brand new SaaS solution with extremely limited pre-existing resources-Averaged a 4.9 out of 5 client satisfaction level overall, across hundreds of closed support cases. -Successfully QA'd and identified dozens of bugs & issues for the platform, opening development tickets for bugs identified based on priority. -Provided first-contact customer support for the newest SaaS product and three additional legacy products
  • State Farm ®
    Sales Associate For Jordan Martin
    State Farm ® Oct 2017 - Aug 2018
    Longmont, Colorado
    -Completed the insurance licensing process in a single week, for four lines (Property, Casualty, Life, Health)-Closed $50,000 in insurance sales over the course of 5 months-Managed an existing client database and resolved outstanding customer issues daily
  • Keller Williams Realty, Inc.
    Director Of First Impressions
    Keller Williams Realty, Inc. Jun 2016 - Sep 2017
    Johnson City, Tennessee Area
    -Executed prompt administrative service and daily problem-solving for over 170 Keller Williams real estate agents-Pulled in dozens of sponsorships to pay for class meals and big events-Utilized social media and graphic design tools to increase attendance in major classes
  • Mountain Empire Literacy Outreach (Formerly
    Media And Communications Manager
    Mountain Empire Literacy Outreach (Formerly "The Story Book Fair") Jan 2016 - May 2016
    Johnson City, Tn
    -Relaunched the Story Book Fair brand under the new brand "MELO."-Designed a new website in preparation for the re-launch of the brand.-Organized all of MELO's four-year file history (including photos, emails, documents, etc.)
  • Northeast State Community College
    Media Intern - Regional Center For Advanced Manufacturing
    Northeast State Community College Jun 2015 - Aug 2015
    Kingsport, Tennessee
    Successfully built a prototype rolling media cart from the ground up that enabled livestreaming in manufacturing and engineering classes using Cisco Webex.Wrote technical instructions on the use of the video cart to teachers and staff.
  • Which Wich Superior Sandwiches
    Team Member
    Which Wich Superior Sandwiches Aug 2014 - Jun 2015
    Johnson City, Tennessee Area
    -Daily front-facing customer interaction and interpersonal communication-Worked under tense time constraints to achieve goals.-Conducted accurate transactions at the register-Created a positive environment to allow customers and coworkers to thrive.
  • First Broad Street United Methodist Church
    Ministry Intern
    First Broad Street United Methodist Church May 2013 - Aug 2013
    Kingsport, Tennessee
    -Taught and spoke persuasively in front of crowds of 200 or more. -Organized and chaperoned middle and high school trips.-Wrote curriculum for college and high school classes. -Regularly interacted with impoverished in community.

Aaron Lively Skills

Public Speaking Social Media Video Editing Microsoft Word Communication Microsoft Office Social Networking Customer Service Group Leadership Teamwork Time Management Public Relations Writing Leadership Photoshop Adobe Premiere Pro Cs5 Cisco Webex Qualitative Research Adobe Photoshop

Aaron Lively Education Details

Frequently Asked Questions about Aaron Lively

What company does Aaron Lively work for?

Aaron Lively works for Healthstream

What is Aaron Lively's role at the current company?

Aaron Lively's current role is Sr. Manager, Content Design and Deployment.

What schools did Aaron Lively attend?

Aaron Lively attended East Tennessee State University, Dobyns-Bennett High School.

What are some of Aaron Lively's interests?

Aaron Lively has interest in Poverty Alleviation, Children, Arts And Culture, Disaster And Humanitarian Relief.

What skills is Aaron Lively known for?

Aaron Lively has skills like Public Speaking, Social Media, Video Editing, Microsoft Word, Communication, Microsoft Office, Social Networking, Customer Service, Group Leadership, Teamwork, Time Management, Public Relations.

Who are Aaron Lively's colleagues?

Aaron Lively's colleagues are Heather Blackburn, Briana Coleman, Horton Barbara, Emiliana Nunes, Christopher Brown, Kathryn Frame, Tara Santiago.

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