• Integration tester for Boeing Network Connectivity Systems involving wide body (777 Legacy, 777-9,787) airplane models ensuring system integrity and compliance with Federal Aviation Administration regulations. • Delivered technical insight to multiple engineering teams including Customer Support Engineers, Software Engineers, & Hardware Engineers to resolve onboard and offboard connectivity issues.• Execute log analysis of the Boeing Software System logs to help identify and provide supporting data for issues.• Documenting bugs/enhancement/functionality issues to be presented across multiple engineering teams to raise visibility and reduce re-work. Following through with issues till final resolution. • Recreate in fleet issues for airline customers in a lab environment to provide further insight into resolutions. Present findings and advise ‘next steps’ to avoid future disruptions. • Develop detailed integration test procedures for Boeing Connected Digital Systems from an End-to-End perspective, ensuring the highest quality product is delivered to airline customers

• Managed configurations and troubleshooting for Juniper vSRX firewalls, F5 DNS Load Balancers on OpenStack.• Managed the product backlog, working with 4 engineering teams (network engineers, software engineers, product managers and architects) to prioritize, define and develop user stories and requirements for around 12 projects at a time.• Worked with technical managers to define and schedule resources required for implementations, upgrades and other projects as needed• Act as point of contact for AT&T stakeholders to communicate status and project milestones, Schedule Milestone Validation with Checkpoints with AT&T stakeholders.

• Designated to perform the duties of an LTE Engineer for the Packet Data Network (PDN), Gateway (PGW) of the Evolved Packet Core (EPC) in AT&T's core network, for an Emergency Medical Service, Mission Critical LTE Project.• Prepared plans and performed thorough regression testing using test tools and real UEs to validate the functionality and features of PCRF, to assure proper load management and appropriate network path based on project specifications along with other components such as analyzing the call flow process using Wireshark.• Provided troubleshooting support for multi team projects to provide SBC & Server-side perspective of issue and solutions• Consolidated test results and worked with client in a professional environment to give real world understanding of issues and solutions.

• Confronted challenges surrounding efficient operations and failure mode analysis in large complex distributed systems• Provided troubleshooting and operations support, while innovating to replace operational tasks with scripts and code

• Configure and troubleshoot network devices such as router, switches, APs• Design functional integration tests for software and hardware systems• Review all maintenance plans, upgrade plans, in communication with users to ensure minimal disruption of service. While also developing overall disaster recovery and contingency planning/protocols.

• Handled sensitive/private data from all Las Cruces Public Schools graduates.• Scanned/entered their cumulative folders into a online server to be processed into micro film.

• Review data gathered by Research Associates and categorize information• Create forms, reports and spreadsheets to be sent to project client• Converse with clients data analyst team and adjust the way data was being collected/reported

• Contact populace, create report with respondents and conduct interview style studies and record responses verbatim

• Removal of malware and virus on campus computers• Rebuild computers and practice proper cable management