Aaron Bartels, Mba , Cpht, Rpht Email & Phone Number

Dallas, TX, US

United States

• Creates and manages project plans, deliverables, and timelines for large-scale pharmacy health system software implementations.
• Servers as the point of customer contact managing all project team communication and project plan statuses.
• Responsible for developing a deep understanding of the customers’ business and workflow and translating that into value and efficiencies within our software offering.
• Anticipates, identifies, and resolves client project risks and issues promptly with an extreme customer focus.
• Builds the client relationship and builds trust through all phases of the implementation resulting in high VOC response rate and high NPS scores.
• Spearheaded Workflow Standardization project and created project tools for the entire team.

Remote

Acted as the primary client liaison to lead multiple customer-facing EHR implementation projects simultaneously.Create and manage project plans, deliverables, and timelines for Integrated Medication Management implementations. Factor independencies and contingencies across multiple related projects and use PMO best practice methodology.Acted as a.

United States

Assisted in the development of the account management department for the organization by introducing standards of practice and defining account manager functions. Mentored and trained fellow account managers.Developed a business plan to retain existing accounts, increase sales to existing clients, and grow business using SMART goals and exceptional.

Houston, Texas, United States

Became a part of the new initiative for Omnicare through Senior Living Account Management Team, focusing on the Senior-Living analysis and building business through understanding their different models and relating them to the current shift in the Health Care Industry.Provide day-to-day client support activities including managing the resolution status of.

Liaised with VP and Directors to consult with clients, reviewed performance data, and budgets, and explored strategies that improved efficiency, and effectiveness, drove cost reductions, and revenue generation. Operated as a Customer Advocate; stayed abreast of CMS pipeline changes and updates; championed software enhancements that improved client market.

Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Maintained proper compliance logs, including for refrigerator temperatures and IV hood.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: I was awarded a Highly Competitive Leadership ScholarshipCourses in Human Resources, Management & Strategy.

Bachelor Of Science - Bs, Health/Health Care Administration/Management