Abdiel Hendy Tjondro Email & Phone Number

Jakarta, Indonesia

As an Enterprise Solutions Architect in the Implementation team, I design and deliver scalable solutions that ensure successful product deployment for enterprise clients. I bridge the gap between product design and real-world implementation.Key Responsibilities:- Architected tailored solutions to meet client needs during the implementation phase..

Jakarta, Jakarta, Indonesia

As an Implementation Manager at Darwinbox, I successfully led the deployment of complex projects, ensuring they were executed with precision and efficiency while aligning with client objectives. My role encompassed the entire implementation process, from initial planning and strategic development to execution and post-launch support.Key Responsibilities.

Jakarta

1. Thermax GlobalCSAT = 10- Successfully achieving Go Live only in 2 Weeks Implementation process.- Creating calculation logic for Indonesia Payroll with Indonesia's regulation (JKK Contribution, JKM Contribution, JHT Contribution, Pension Contribution, Health Contribution)2. FKS GroupCSAT = 8- Acting as Implementation Manager- Managing and Supervising the.

Jakarta, Indonesia

1. PT Sarana Menara Nusantara (Protelindo & iForte)- Core(Structure Org, Employee, Workflow), Leave, Attendance, Vibe, Perfomance, Recruitment, OnBoarding, Recognition and Pulse- Successfully Implement and Smooth handover to Customer Success- Get positive feedback from Project Manager Protelindo *) Structured approach & Proactive communication - Received.

• Build up a strong knowledge of customer systems, processes, and infrastructure VBA coding.
• Verifies the accuracy and performance of all code developed, including the preparation of test data and the execution of the program.
• Manage multiple work requests, detail-oriented, rapid response attitude.
• Knowledge of productivity applications such as Microsoft Office suite.
• Provide support to employees and managers throughout the full employment life cycle.Key achievement: Unilever is one of my clients.

Jakarta, Indonesia

• Supervised all creative and technical aspects of the learning program for 6 months. Improved quality by 32%, cut costs 35%.
• Handled full Organization Announcement cycle. Cut processing times 80%, eliminate email back-and-forth and rework.
• Negotiated with office vendors, saving the project fund by 120.000.000 Rupiah.
• Assisted digital learning team with the analysis that increased new and returned user by 10%Key achievement: Boosted my department’s internal NPS scores by 30%.

Jakarta, Indonesia

• Planned, designed, and developed tools that achieved an 18% uplift in efficiency.
• Implemented new training programs for acknowledgment and promotion of digital learning with 10% more participants than the historical avg.
• Participated in project meetings, with technical members, business analysts, and external stakeholders.
• Worked closely with the stakeholder to identify employee needs and demands.Key achievement: Create Digital Learning Recommendation that boosted learning appetite by 13%

Surabaya, East Java, Indonesia

• Maintained HR System runs properly, gets 95% positive feedback from clients, and raised grades by one letter grade for most.
• Commended for creating Service Level Agreement for report request. Reduced email back-and-forth by 35%.
• Provided clear, accurate, and timely reporting.
• Told by a supervisor, "You are the one with the best technical skills."
• Resolved 150+ user tickets weekly.Key achievement: Proposed solutions to improve system efficiencies, leading to a 35% reduction in manual process.

Surabaya, East Java, Indonesia

• Designed, developed, and maintained two application projects in 1 year.
• Completed all individual projects and sprints 20% faster than assigned targets.
• Completed all projects within deadlines, securing at least 90% client satisfaction scores.

Surabaya, East Java, Indonesia

• Trained and mentored over 30 elementary school students.
• Received commendations from all students praising interpersonal skills, knowledge, and friendliness.