Abdul Khan Email & Phone Number

Ras Tanura, Eastern, Saudi Arabia

Manage and oversee the documentation process ensuring compliance with project requirements.Collaborate with project teams to establish and maintain document control procedures and standards.Review incoming documents for accuracy, completeness, and compliance with company policies.Organize and maintain an electronic filing system for easy retrieval and reference.Facilitate the distribution of documents to relevant stakeholders and maintain records of document revisions.Conduct regular audits of documents and systems to ensure all data is up to date and secure.Assist in the preparation of reports related to document control activities and performance metrics.Provide training and support to team members on document control processes.Act as a liaison between project teams and external stakeholders to streamline communication.Support continuous improvement initiatives by identifying areas for process enhancements related to document control.Develop, implement, and maintain document control processes and procedures.Ensure all project documentation is properly managed, categorized, and archived.Prepare and maintain records of document submissions, revisions, and approvals.

Vishakhapatnam Area, India

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.Diagnose and resolve technical issues, webhosting, email clients, server errors and more. Research required information using available resources.Follow standard processes and procedures.Identify and escalate priority issues per Client specifications.Redirect problems to appropriate resource.Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business.Organize ideas and communicate oral messages appropriate to listeners and situations.Follow up and make scheduled call backs to customers where necessary.Stay current with system information, changes and updates.