Abdullah Abbas Email and Phone Number
With a foundation in religious studies from ZagazigUniversity, , my proficiency in IT device support and customer interaction has flourished at Xceed. This educational background instills a unique blend of technical acumen and empathy, driving customer satisfaction and first-call resolution success.Simultaneously, as a Sales Manager at Dar Al-Quran, I leverage my digital marketing expertise to enhance customer engagement, catering to the dynamic needs of the digital realm. Our multidisciplinary approach at both establishments underscores a commitment to adaptability, precision, and impactful customer service.
Xceed
View- Website:
- xceedcc.com
- Employees:
- 3773
-
Technical Support AgentXceed Apr 2023 - Presentالقاهرة مصرProven Technical Support Representative with a track record of enhancing customer satisfaction through expert resolution of complex technical issues. At WE/Orange/Marketing/Google Maps, significantly decreased repeat support calls by solving challenging problems and improving support services. Skilled in Technical Troubleshooting and demonstrating exceptional adaptability, consistently delivered high-quality customer service, leading to increased first-call resolution rates. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. -
مدير مبيعات لدي مكتبة دار القرآنDar El Quran Jul 2023 - Presentالشرقية مركز بلبيس مصر -
عامل حرKhamsat.Com | خمسات Nov 2020 - PresentOnlineProven Technical Support Representative with a track record of enhancing customer satisfaction through expert resolution of complex technical issues. At WE/Orange/Marketing/Google Maps, significantly decreased repeat support calls by solving challenging problems and improving support services. Skilled in Technical Troubleshooting and demonstrating exceptional adaptability, consistently delivered high-quality customer service, leading to increased first-call resolution rates. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. -
Telly SellsOrange Egypt Mar 2021 - Mar 2023القاهرة مصرProven Technical Support Representative with a track record of enhancing customer satisfaction through expert resolution of complex technical issues. At WE/Orange/Marketing/Google Maps, significantly decreased repeat support calls by solving challenging problems and improving support services. Skilled in Technical Troubleshooting and demonstrating exceptional adaptability, consistently delivered high-quality customer service, leading to increased first-call resolution rates. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Abdullah Abbas Education Details
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Religion/Religious Studies
Frequently Asked Questions about Abdullah Abbas
What company does Abdullah Abbas work for?
Abdullah Abbas works for Xceed
What is Abdullah Abbas's role at the current company?
Abdullah Abbas's current role is Technical Support Agent @ Xceed | Proven Technical Support Representative.
What schools did Abdullah Abbas attend?
Abdullah Abbas attended جامعة الزقازيق.
Who are Abdullah Abbas's colleagues?
Abdullah Abbas's colleagues are Sherien Reda, Birama Traoré, Abdo Aboraya, Adham Hassan, Arwa Muhammed, Tharaa Ashraf, Eman Maher.
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