Abdullah Abbas

Abdullah Abbas Email and Phone Number

Technical Support Agent @ Xceed | Proven Technical Support Representative @ Xceed
cairo, al qahirah, egypt
Abdullah Abbas's Location
Sharkia, Egypt, Egypt
About Abdullah Abbas

With a foundation in religious studies from ZagazigUniversity, , my proficiency in IT device support and customer interaction has flourished at Xceed. This educational background instills a unique blend of technical acumen and empathy, driving customer satisfaction and first-call resolution success.Simultaneously, as a Sales Manager at Dar Al-Quran, I leverage my digital marketing expertise to enhance customer engagement, catering to the dynamic needs of the digital realm. Our multidisciplinary approach at both establishments underscores a commitment to adaptability, precision, and impactful customer service.

Abdullah Abbas's Current Company Details
Xceed

Xceed

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Technical Support Agent @ Xceed | Proven Technical Support Representative
cairo, al qahirah, egypt
Website:
xceedcc.com
Employees:
3773
Abdullah Abbas Work Experience Details
  • Xceed
    Technical Support Agent
    Xceed Apr 2023 - Present
    القاهرة مصر
    Proven Technical Support Representative with a track record of enhancing customer satisfaction through expert resolution of complex technical issues. At WE/Orange/Marketing/Google Maps, significantly decreased repeat support calls by solving challenging problems and improving support services. Skilled in Technical Troubleshooting and demonstrating exceptional adaptability, consistently delivered high-quality customer service, leading to increased first-call resolution rates. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
  • Dar El Quran
    مدير مبيعات لدي مكتبة دار القرآن
    Dar El Quran Jul 2023 - Present
    الشرقية مركز بلبيس مصر
  • Khamsat.Com | خمسات
    عامل حر
    Khamsat.Com | خمسات Nov 2020 - Present
    Online
    Proven Technical Support Representative with a track record of enhancing customer satisfaction through expert resolution of complex technical issues. At WE/Orange/Marketing/Google Maps, significantly decreased repeat support calls by solving challenging problems and improving support services. Skilled in Technical Troubleshooting and demonstrating exceptional adaptability, consistently delivered high-quality customer service, leading to increased first-call resolution rates. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
  • Orange Egypt
    Telly Sells
    Orange Egypt Mar 2021 - Mar 2023
    القاهرة مصر
    Proven Technical Support Representative with a track record of enhancing customer satisfaction through expert resolution of complex technical issues. At WE/Orange/Marketing/Google Maps, significantly decreased repeat support calls by solving challenging problems and improving support services. Skilled in Technical Troubleshooting and demonstrating exceptional adaptability, consistently delivered high-quality customer service, leading to increased first-call resolution rates. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Abdullah Abbas Education Details

Frequently Asked Questions about Abdullah Abbas

What company does Abdullah Abbas work for?

Abdullah Abbas works for Xceed

What is Abdullah Abbas's role at the current company?

Abdullah Abbas's current role is Technical Support Agent @ Xceed | Proven Technical Support Representative.

What schools did Abdullah Abbas attend?

Abdullah Abbas attended جامعة الزقازيق.

Who are Abdullah Abbas's colleagues?

Abdullah Abbas's colleagues are Sherien Reda, Birama Traoré, Abdo Aboraya, Adham Hassan, Arwa Muhammed, Tharaa Ashraf, Eman Maher.

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