 Acted as the first point contact for customer's technical issues and security compliance provided the best resolution to identified problems and updates to customers about the status. Configuration and implementation of the Group Policy Management as per CIS Controls and NIST 27001, ISO and GDPR framework. Conduct Risk Assessment and Securely Configure, Hardened, Baselines, Deployed and Patched Network and End-user workstations. Develop, compile, and analyze security metrics to assess compliance and risk levels, as well as patterns in structures and procedures, and make recommendations and decisions based on the metrics' data. Detection and Monitoring operations on Security platforms (SIEM), such as Firewalls, Vulnerability Scanners e.g., Nessus, Proxies, IDPs, Anti-virus, and responding to Security and Technical Incidents. Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation, and provide guidance. Work together with the Corporate Information Security Team and other business units when needed to understand information security Requirements and industry-standard create strategies to address them.