Technical Business Analyst
Nashville, Tennessee, United States
• Partnered with Salesforce consultants to conceptualize user stories and craft solutions, subsequently implementing client requirements and minimizing bugs.• Led bi-weekly meetings with Senior Business Analyst and Engagement Managers to strategize improvements for the open forum meeting series aimed at mentoring new hires on essential Business Analyst skills and online training modules.• Created and executed SQL queries to test underlying data changes caused by interacting software… Show more • Partnered with Salesforce consultants to conceptualize user stories and craft solutions, subsequently implementing client requirements and minimizing bugs.• Led bi-weekly meetings with Senior Business Analyst and Engagement Managers to strategize improvements for the open forum meeting series aimed at mentoring new hires on essential Business Analyst skills and online training modules.• Created and executed SQL queries to test underlying data changes caused by interacting software application. • Spearheaded the establishment of UAT sessions and executed UAT scenarios in the development of a website in Salesforce showcasing cupcake data to enhance project efficiency by offering a centralized hub for ingredient procurement, customer support, and application management, resulting in greater project velocity.• Implemented user requirements for a project with a home manufacturer in the discovery phase to enhance work order information to include service dates, technician requirements, and comprehensive details such as home asset information, warranty status, and ownership transfer. Show less