Abhijit Kumar Email & Phone Number

Delhi, India

Respond promptly and professionally to customer inquiries via phone & email interactionsEffectively troubleshoot customer concerns regarding products, application issues, and order fulfillment, in coordination with respective departmentsProcess customer orders accurately and efficiently, ensuring timely delivery and adherence to agreed-upon specificationsGather and analyze customer feedback to provide data for improvement in product development and service… Show more Respond promptly and professionally to customer inquiries via phone & email interactionsEffectively troubleshoot customer concerns regarding products, application issues, and order fulfillment, in coordination with respective departmentsProcess customer orders accurately and efficiently, ensuring timely delivery and adherence to agreed-upon specificationsGather and analyze customer feedback to provide data for improvement in product development and service deliveryMaintain detailed customer records and account information, along with maintaining & sharing relevant documentation and supporting with accounts reconciliationContribute to the development and implementation of customer service initiatives to enhance customer satisfactionManage sampling process & sample storeTroubleshooting & suggestive actions, in coordination with Operations Manager Show less

Delhi, India

Handling Inquiries: Answering customer questions via phone, email, or chat, and providing accurate information about products or services.Resolving Complaints: Addressing and resolving customer complaints or concerns effectively and professionally.Processing Orders: Assisting with order placement, tracking, and returns.Providing Support: Offering technical support or guidance as needed.Maintaining Records: Keeping detailed records of customer interactions and… Show more Handling Inquiries: Answering customer questions via phone, email, or chat, and providing accurate information about products or services.Resolving Complaints: Addressing and resolving customer complaints or concerns effectively and professionally.Processing Orders: Assisting with order placement, tracking, and returns.Providing Support: Offering technical support or guidance as needed.Maintaining Records: Keeping detailed records of customer interactions and transactions.Feedback Collection: Gathering customer feedback to improve services and products.Adhering to Policies: Following company policies and procedures to ensure consistency and compliance.Overall, the role is crucial in maintaining customer satisfaction and loyalty. Show less

Haryana, India

Inventory Management: Oversee stock levels, ensure accurate inventory records, and manage the storage of goods to optimize space and efficiency.Logistics Coordination: Plan and coordinate the movement of goods, including receiving, storing, and shipping. Ensure timely and accurate fulfillment of orders.Team Supervision: weekly captainingProcess Improvement: Identify and implement improvements in warehouse processes to increase efficiency and reduce costs.Safety… Show more Inventory Management: Oversee stock levels, ensure accurate inventory records, and manage the storage of goods to optimize space and efficiency.Logistics Coordination: Plan and coordinate the movement of goods, including receiving, storing, and shipping. Ensure timely and accurate fulfillment of orders.Team Supervision: weekly captainingProcess Improvement: Identify and implement improvements in warehouse processes to increase efficiency and reduce costs.Safety Compliance: Ensure compliance with health and safety regulations, and implement safety protocols to prevent accidents and injuries.Reporting and Documentation: Maintain accurate records of inventory, shipments, and other warehouse activities. Prepare reports on warehouse performance and metrics.Customer Service: Address and resolve any issues related to order fulfillment or inventory discrepancies, and work to enhance customer satisfaction.Equipment Maintenance: Ensure that warehouse equipment is maintained and in good working condition, and manage repairs or replacements as needed. Show less

Bachelor Of Arts - Ba, General Studies

Activities and Societies: social worker

Professional Training For Entrepreneurs, Micro Business, B+

Activities and Societies: Small Business, personality development, Time Management, Budget management. I learn lot of things.