Abhilash Mohan Email & Phone Number

With 13+ years of experience in B2B, B2C collections, cash application, have developed a strong talent for building trusted relationships with high-value, high-impact clients (Fortune 500 companies). I could effectively manage 14 employees, which includes APAC,EMEA & North America portfolio and was responsible for maintaining, supervising, and recommending credit policies and procedures, including investigation of new customers and extending credit lines and reduction of unapplied cash receipts . We were also the backend support to the sales team and were coordinating between finance, billing and customers on all disputes. *WORK ACHIEVEMENT*- Awarded with the recognition of "best performer of several quarters" for achieving above the expected targets and contributing significantly towards revenue collection of the company.- Controlled DSO (days sales outstanding) - Average of 60 days maintained for all quarters across the region.- Exceeded the Cash targets yearly by sorting out the disputed on top biller accounts. - Was selected from the APAC region on an Oracle tool/process transition program held in Nebraska.- Handling the foreign team, supervised & guided them in accordance with the job parameters.*TECHNICAL TOOLS USED - Oracle, Salesforce, MS EXCEL, WORD, POWERPOINT, JIRA, ESKER, ICRM, METRANET

Listed skills include Team Management, Customer Service, Crm, Sales, and 4 others.