Product Owner | Agile Team Lead | Property & Casualty Insurance Specialist- Led a high-performing Agile team of 8, delivering solutions tailored to the client's needs, resulting in a 20% increase in customer satisfaction.- Developed and executed product roadmaps, ensuring alignment with business objectives and achieving a 95% on-time delivery rate.- Acted as a liaison between stakeholders to gather requirements, prioritize features, and refine backlogs.Implemented innovative solutions leveraging data-driven insights. For example, led development of an automated test case generation and prioritisation system based on historical defect data, which improved test coverage and reduced redundant test cases by 40%.- Led the creation of a central repository for policy admin system data fields and associated rules, serving as a source of truth and saving 80% of the team's time in researching requirements.

- Partnered closely with stakeholders to gather and refine business requirements for commercial Umbrella insurance products, accelerating the requirement gathering process by 25%.- Led two 6-member Agile teams, including one offshore team, in defining product vision, prioritising the backlog based on business value, and facilitating sprint planning, resulting in a 20% boost in sprint velocity.- Utilised Tableau to create and present data-driven insights to leadership, aiding strategic decision-making and contributing to a 10% increase in operational efficiency.- Played a pivotal role in product enhancements by leveraging data analysis to identify key opportunities and inform development priorities.- Mentored and coached team members across both onshore and offshore teams, fostering collaboration and skill development, which led to significant improvements in team performance and client satisfaction

Business Analyst | Agile Team | Personal Home Insurance SystemsKey Contributions:- Requirement Analysis & Documentation: Expertly gather, analyze, and document business requirements to guide the development of efficient and user-friendly policy administration solutions.- Stakeholder Collaboration: Foster strong relationships with stakeholders to ensure that the product aligns with both business objectives and user expectations, facilitating smooth project execution.- Agile Process Support: Support Agile teams by providing timely insights, facilitating sprint planning, and maintaining an organized and prioritized backlog.

Key Responsibilities:- Designed and implemented business rules using ILOG Jrules, enhancing system functionality and efficiency by 30%.- Conducted rigorous testing and validation of Jrules to ensure system reliability.