Abin Johnson Prince2® Email & Phone Number

Melbourne, Australia

Digital learning integration/implementation manager with VitalSource, with a primary focus to manage and deliver integration projects and to on-board customers (Institutions, Publishers & Re-sellers) to the VitalSource digital platform.

Melbourne, Australia

* Managed eCommerce integration projects for Retail merchants in Australia* On-boarded clients and walked them through the solution offered, project time lines/phases, introduced project team, scheduled operations deep dives & review meetings* Requirements gathering - Assessed,collected, documented implementation requirements & created JIRA tickets to the technical team and monitor progress.* Created Project Plan, Launch checklists and gained stakeholder approval* Communicated project progress and status updates with stakeholders * Resolved cross-functional issues at project level with the assistance of the Client Project Manager or Business Sponsor* Co-ordinated effort between various teams to deliver the project* Managed & delivered project training to functional leaders* Worked with third party solution provider to implement the solution* Tested and certified the solution before client UAT * Co-ordinated UAT with client to ensure any defects are captured before go-live* Ensured timely resolution of any issues that pop-up during stabilization period, post go-live* Handed project to Production Support post successful stabilization

* Subject Matter Expert for Unilever Supply chain - IT integration* Lead & Manage projects from integration perspective as subject matter expert and signed off integration design, in order for the application development partner to proceed with the solution development*Closely involved in all projects from the phase of requirements discussion with the local business, cost/time estimation, design workshops, development/implementation, go-live and post implementation review* Ensured all changes introduced to global SAP landscape are high of design quality and does not impact the business* Drove harmonization and convergence in the IT integration designs. Followed integration strategies to ensure resilience ad total cost of ownership (TCO)* Worked closely with other SMEs to ensure E2E designs are integrated effectively to deliver sustainable business solutions.* Acted in close partnership with Release Management and with Program Directors to ensure on-time and on-budget execution & delivery of application changes or introductions for key projects and programs. * QA’ed and challenged business requirements documentation delivered by process owners, ensuring that these are completed to the appropriate standard and level of detail and clarity to proceed to the preparation of Conceptual Design document* Validated Conceptual Designs prepared by AD partners and challenged or signed off the documents and the functional designs* Project Management: Managed 'Make To Deliver' projects from integration perspective. * Managed deliverables from vendors/application development partners such as IBM, Accenture & ESS for timely completion and quality of the deliverables.

* Responsible for Requirement gathering, Scope analysis, Deliverables planning and creation of Mapping Specification document using GXS AI or EDIFEC’s Spec builder* Analysed existing customer maps (Seeburger & Sterling Integrator) and created new map specifications using GXS-AI* Co-ordinated between the Client, Analysis, Development, QA & Integration & PMO teams to ensure on time delivery and requested client approval on EDI maps, post QA* Investigated and reported EDI Map output discrepancies, post QA. * Migration of client file structure from any to any format.* Worked on performance improvement of existing maps/solutions.* Delivery management

* Lead the eCommerce Consulting/Implementation/Support team* Achieved 100% customer satisfaction for over 6 consecutive months* Managed eCommerce integration/implementation/support projects, deliverables and resources * Implemented trading partners in SAP and monitored Order To Cash life cycle (Order, Delivery Note, Shipment, Goods Issue & Invoice), to ensure orders are built in SAP successfully and delivers to customer on time* Implemented various electronic messages in SAP such as Order Create, Order Response, Shipment Instruction, Ship Notice, Shipping Order, Advanced Ship Notice, Carrier/Load Tender Notification, Inventory Messages, etc.* Setup Conversions (Material Code/Sender Conversion) & Implemented new Carriers & Warehouse in SAP* Defined Scope of the Project: Follow the defined process to assess the client’s functional processes and technical capabilities / requirements, to accurately plan / estimate the effort* Assessed Gaps: Compare the client’s requirements against the standard EDI, IDOC, XML, Elemica designs to determine if configuration will be sufficient or if programming changes are required.* Design/Code/Configure to fill gaps: Define the configuration required and work with the Coding team & VAN provider to define the programming changes. Confirm the design with the clients and get stake holder approval on the design proposed. * Validate to ensure gaps are filled: Plan the test with the client and Elemica focal points. Execute the test plan which requires constant communication and ability to drive to solution.* Prepare for Implementation: Work with multiple stake holders and technical teams to perform all preparation work to implement the solution.* Implementation: Validate all preparation work is completed and ensures an organized effort is completed to watch at least one of each in-scope process.* Post Implementation Support & Monitoring to ensure the solution is landed in to the exiting business without any glitches.

* Developed and modified various Reports (Classical & Interactive), Smart Forms, Work Flows, Module Pool programs and Enhancements (User Exits & BADIs)* Performance Tuning, Testing and Optimization of reports over huge Databases. Debugged RICEFs using ABAP debugger, Runtime analysis, SQL Trace* Managed Project Management tool - SDMS, an application used for internal audits.* Responsible for Time & Quality management of the deliverables and On-Boarding new resources to the project.

Master Of Business Administration (Mba), Ecommerce & Supply Chain Management

Master'S Degree, Computer Software Engineering